Senior Analyst - International Co-Brand

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Marketing and Loyalty team is the strategic force behind United's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers' familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that's because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

Key Responsibilities:

The Senior Analyst International Co-Brand will help lead and grow profitably the MileagePlus International Co-Branded Card Portfolios United Airlines has established around the world. The Senior Analyst will also focus on supporting the expansion of existing Co-Branded Card portfolios and Points to Miles transfer schemes by identifying and evaluating new partnership opportunities, negotiating commercial terms, and handling the operational integration between banks and MileagePlus.

Partnership Management

• Design and enhance products with additional benefits, new redemption opportunities, accrual modifications, and card/network levels
• Work with Bank partners to develop sales force incentive programs and training materials to help sales executives understand United, MileagePlus and all benefits associated to each card offered in assigned portfolios
• Support portfolio operations including day-to-day contact with Bank partners, technical and operational project management, key indicator tracking, and invoice approvals

Program Marketing

• Work with United Marketing to build annual marketing and promotion plans for Credit/Debit Card Portfolios, help implement multi-channel campaigns, track performance, and communicate results to senior management
• Implement joint (United Airlines and Bank) Co-Brand marketing initiatives including product launches, acquisition and retention campaigns, and creative marketing approvals

Program Performance & Analytics

• Analyze historical trends and credit card customer behavior, and develop models to segment and target customers for acquisition and spend campaigns
• Collect and analyze assigned partners' metrics including acquisition, attrition, total cards enforce, average card spend, total card spend, mileage revenue, ancillary revenue to build performance dashboards for senior management

Cross-functional Collaborations

• Work with Financial Planning & Analysis on monthly and annual closing, forecast and budgeting of assigned portfolios. Frequent interaction with international marketing, country sales teams, legal, etc.
• United digital (united.com), alliance partnerships, revenue management, IT, and customer service

This role will require traveling up to 40% of the time, which will primarily consist of international travel.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

What's needed to succeed (Minimum Qualifications):

• Bachelor's degree in Business, Finance, Marketing or equivalent
• 3 years of experience in credit card or travel industry loyalty programs & marketing
• Partnerships and Integrated Marketing experience
• Experience managing and prioritizing various projects
• Ability to work independently and bring projects to completion
• Lead projects with internal and external collaborators
• Manage large quantities of data in comprehensive way and demonstrate qualitative and quantitative analysis skills
• Proficient in Microsoft Office Suite (Advanced Excel user)
• Fluent in English and a second language (Portuguese, Hebrew, German, or Mandarin)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's Degree in Business Administration, Marketing, Finance, International Relations or related field
• Strong experience with digital and app marketing
• Airline and credit card industry budgeting and forecasting experience
• Experience in partner relationships, contract negotiations, marketing approvals, promotion evaluations and funding

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.