Job Description
Job Title: Senior Account Executive - Federal
Department: Sales
Location: Minneapolis, MN or remote
Status: Full Time / Exempt
Reports To: Chief Revenue Officer
Innovative Office Solutions is looking for an energetic individual who will serve as a key member of the Federal Sales Team. We are looking for someone to grow current accounts, identify prospects, diagnose needs, prescribe solutions, negotiate, and problem solve to build and meet government customers’ demand for company products. With the guiding principle of “Relationships Matter”, Innovative strives to hire professionals with a knack for connecting with others and building lasting partnerships while continuing to have fun, believe in hard work, and be part of great culture
Essential Functions:
- Responsible for uncovering opportunities with the Federal Government agencies that make an impact and change the game.
- Collaborate with the sales team to manage all aspects of the Federal Markets producer strategy, sales and service activities
- Securing appointments with top decision makers to discuss the mission of their business and how value-based solutions including the repair and modernization of a federal infrastructure improvements ties to their mission readiness
- Bring success to federal government agencies by identifying multicategory solutions to solve pain points and customer challenges.
- Ability to actively listen and ask thoughtful questions.
- Comfortable working with all types of people and trusting team members to help get the job done.
- Develop and execute annual and quarterly category penetration strategies determined with Sales Director.
- Leverage category experts to help drive profitable business
- Develop and maintain outstanding working relationships with customers to ensure customer satisfaction and delivery of Brand Promise.
- Works with Customer Service and Account Coordinators to ensure customer understands ordering process.
- Investigates and resolves customer issues.
- Maintain company retention rate for your customer base.
- Develop and maintain relationships with purchasing contacts.
- Achieve defined sales and activity goals
- Utilize CRM for prospecting, account management, activity management and forecasting.
- Perform dashboard activities goals as agreed upon with your Sales Director (New Customers, Insiders, Tours, Business Reviews and Opportunities).
- Utilize and run reports/tools as necessary.
Minimum Qualifications:
- Seasoned sales individual that understands the technical considerations, contracting requirements, and certifications specific to the US Federal Government
- Ability to travel 25% of the time
- Proven self-starter with energy and motivation to find, develop and close sales
- Minimum of 5 years of Federal and Government Market experience and procurement methods including funded contracts
- Proficient in PowerPoint, Excel and Outlook and/or is actively gaining proficiency
- Outstanding customer service and verbal and written communication skills
- Able to manage multiple priorities in a fast-paced environment
- Must be results oriented and driven by both financial and career opportunities
- Knowledge of products, pricing, competition and sales objectives preferred
- Ability to succeed in a competitive selling environment
Equal Opportunity Employer 9.2023