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SalaryPOSITION: Account Executive
COMPANY: Townley Kenton
LOCATION: Decatur, GA
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VISION OF THE ROLE:
Account Executives are the leading member of the client team at Townley Kenton and ensure that client service is handled exceptionally well throughout each renewal as well as with each service request. They guide team members in delivering differentiated client value. They ensure that submissions are complete and effective and work with junior team members in gathering client data. Account Executives participate in a program for continued professional development and act as mentors to newer team members.
At Townley Kenton, we aspire to be a dynamic and collaborative workplace, where calculated risks are embraced, and the best interests of others take precedence. Our culture thrives on transparent communication, an education commitment, and continuous development through executive coaching. We approach challenges with calm and methodical precision, fostering an environment that rewards creative initiative. Every day, we welcome change as an opportunity for growth, shaping a future where innovation, integrity, and continuous improvement define our success.
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EXPECTED OUTCOMES:
- High Client Satisfaction and Retention
- Rapid response to client service requests
- Seamless support of the Commercial Lines team
- Mastery and full usage of Applied Epic
- P&C renewals completed 15-30 days in advance of expiration dates
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MAJOR ACTIONS OR INITIATIVES:
- Manage complex insurance renewals
- Develop effective carrier relationships through networking to support business development
- Inspire trust in Townley Kenton among colleagues and clients
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ROUTINES:
- Oversee day to day service requests within their respective team
- Verify that client deliverables are accurate and professional
- Complete strategic projects on behalf of clients and agency leadership
- Coordinate the handling of significant and sensitive client data in accordance with agency standards
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DESIRED QUALIFICATIONS:
- 3+ years Commercial Insurance agency or brokerage experience
- Has obtained Georgia Property & Casualty insurance license
- College degree in business, finance, economics or equivalent
- Willingness to pursue a program for professional development
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ABOUT TOWNLEY KENTON:
Townley Kenton is an independent insurance agency built on a foundation of more than seventy years of hard work and complete integrity with clients, colleagues and carriers. Today, Townley Kenton continues this tradition by investing in individuals who share our values and are committed to doing right by each other, our customers and our community throughout Georgia and beyond. As an employer, Townley Kenton is developing the people who will lead our agency into the future and we pride ourselves on not only offering competitive pay and benefits, but an engaging career path for the most committed professionals.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Performance bonus
Travel requirement:
- No travel
Experience:
- Commercial Lines Account Management in Insurance: 2 years (Required)
Ability to Relocate:
- Decatur, GA 30030: Relocate before starting work (Required)
Work Location: Hybrid remote in Decatur, GA 30030
