Security Operations Center (Soc) Operator

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. 

Hourly Pay Range: $25.54-$28.02

Shift: PART TIME 10pm-8am As needed 

Summary: The Security Operations Center (SOC) Operator is responsible for day-to-day security threat monitoring and analysis. You will manage security incidents and review security alerts for potential active incidents. Reporting to our Corporate Security Manager, you will work on threat intelligence and incident response that adhere to best practices and control frameworks.

Key Responsibilities:       

• Effectively manage and develop asset, threat, and vulnerability assessments to mitigate risk.
• Review and triage security alerts, provide analysis, determine, and track remediation, and escalate as appropriate.
• Work with local emergency call centers as incidents arise
• Manage and support the log collection, security CCTV, intrusion detection, and other related security systems.
• Provide troubleshooting of security applications and hardware of covered security areas
• Investigate improper access incidents, give & revoke access, and monitor requests
• Monitor GPS tracking of company assets through software
• Monitor weather / unrest around branch locations to aid in employee safety
• Write reports based off information gathered

Other Functions/Responsibilities:

• Other duties as assigned.

Education:                              

• Bachelor's Degree (BA or BS) from a four-year college or university or equivalent experience.  A degree in corporate security management is preferred.

Experience:                            

• 3-5+ years of relevant security experience
• Prior First Responder (Law Enforcement, Fire, EMS, etc.) preferred

Technical Skills                       

• Knowledge of CCTV systems and functions
• Knowledge of Access Control systems and functions
• Proficient skills using MS Office with strong experience using Excel and Access

Soft Skills:                                

• Maintains positive attitude and demonstrates the utmost in professionalism.
• The ability to maintain a high level of confidentiality
• Completes work accurately and in a timely manner.
• Works independently and possesses good judgment skills.
• Ability to communicate effectively orally and in writing
• Excellent interpersonal skills
• Ability to multi-task, prioritize, adapt to changing environment
• Requires the ability to take charge and provide clear direction to all visitors and employees in the event of a safety or security related situation (i.e., fire or emergency evacuation).

Physical Requirements:          

• Requires an average level of physical fitness, ability to move items if required.

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 45 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.