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Form of workWe At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
General Summary:
The Security Officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients and visitors of the hospital.
These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.
Job Requirements:
- Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems and facilities in accordance with established departmental policies and procedures.
- Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate.
- Observes employees for identification badges and counsels as needed.
- Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary.
- Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences.
- Provides assistance, direction, and guidance in resolving problems or complaints, informing supervisor of reportable situations and actions taken.
- Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.)
- Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information
- Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors
- Immediately reports all safety hazards, malfunctioning equipment and other potential problems to supervisor
- Provides emergency access to various areas of the hospital when required and/or approved by a supervisor
- Enforces parking restrictions by issuing parking violation notices to employees who violate them
- Enforces visitor policy
- Releases deceased patients (per policy) as needed
- Responds to Emergency Codes (Blue, Red, Gray, Back, Orange and Pink) and properly documents such incidents on an incident report
- Monitors Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as required
- Performs function in accordance with Insight Hospital's Mission, Values, and Behaviors
- Adheres to Insight's Look and Uniform Policy
- Performs related duties as needed or assigned by any Supervisor and/or Director
Qualifications:
- High School graduate or equivalent
- State of Illinois Permanent Employee Registration Card
- Valid Drivers License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment)
- CPR?AED Certification (within 6 months of employment)
- Nonviolent Crisis Intervention Training (within 6 months of employment)
- Insight Handcuffing Training (within 6 months of employment)
- Basic computer skills
- Excellent interpersonal and organizational sills
- Obtain proper balance to insure hospital equipment supplies and facilities are protected without giving offense to visitors or employees
- Must be sensitive when dealing with people under stressful situations
- Must keep all information CONFIDENTIAL
- Previous security experience and/or training in Health Care Security preferred
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
