POSITION SUMMARY:
Responsible for properly executing duties on assigned shift, to adequately protect the life and property of customers, employees and the companys property.
ESSENTIAL FUNCTIONS:
- Generates necessary written reports regarding security-related incidents involving customers, employees and/or the facility.
- Escorts and observes customers and Employees, to ensure their safety and protection; identifies potential safety hazards and report same to the appropriate individual, for proper resolution.
- Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
- Acts as a Dispatcher during emergency situations, and coordinates solutions to same; informs outside agencies of any unusual or suspicious situations on property.
- Operates company vehicles as directed to do so.
- Maintains a working knowledge of the Companys facilities, as well as special events on property, in order to advise customers and fellow Employees of same, whenever possible.
- Assist the drop team in removing monies from redemption machines and helps on money escorts;
- Ensures safe transportation of company monies to and from special events.
- Interacts with customers and employees in a positive, professional manner.
- Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
- Facilitates the flow of information, by attending regularly scheduled departmental meetings.
- Maintains a series of keys, accessing locked areas as necessary.
- Accepts identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.
- Escorts assigned personnel and secures all transfer of monies on the floor to designated areas.
- Responsible for maintaining a consistent, regular attendance record.
- Other duties as assigned by Department Manager and/or General Manager.
KNOWLEDGE AND SKILLS:
Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Minimum of one-year experience in law enforcement/security certification preferred. Excellent communication skills required.