Security Manager (Day Shift)

About Catholic Charities of Southern Nevada

Since 1941, the mission of Catholic Charities of Southern Nevada has been to serve those in need — the most vulnerable — regardless of race, religion or creed. This leading community resource offers help and hope with dignity as it strives to meet the diverse needs of men, women and children in Southern Nevada. Through the generosity of foundations, grants, organizations and individual donors, Catholic Charities operates 16 programs providing support to more than 4,500 people daily and encompassing
four core areas: Family Services, Food Services, Immigration and Refugee Services and Homeless and Housing Services. Catholic Charities also operates the largest Meals on Wheels program and Emergency Shelter Services in Southern Nevada. For additional information, please visit CatholicCharities.com.

Position Summary:

The Security Manager – Day Shift is responsible for the daily oversight of security for shelter security operations, and for ensuring the protection of personnel, property, information and visitors of the agency. The Security Manager advises and supports the Assistant Director of Security with mitigation and logistical assistance of all of the Security Services programs with special attention to Shelter related programs. In addition, this position will have oversight of security operations in the Fertitta Building, Housing Navigation Center, St. Vincent Apartments, the Meals on Wheels Fleet Operations at 30th Street, and the main gatehouse at 6 Bravo.

Essential Responsibilities:

• Manage the day-to-day staffing and procedures of the security operations personnel and campus security during assigned shifts.
• Promote and instill a culture of inclusiveness, coach and lead the team by providing positive support and guidance, and holding staff accountable.
• Schedule the security operations personnel while managing manpower requirements as economically as possible.
• Coordinate security procedures with other departments and agencies as needed.
• Conduct and support investigations of incidents and damages to agency personnel, property and information.
• Ensure good customer service and effectively resolve any guest issues that arise.
• Assist with the establishment of a training program for shelter security operations personnel and conduct ongoing training for security operations personnel.
• Provide assistance and support for agency special events, as required.
• Manage the payroll and time keeping processes for shelter security operations personnel.
• Responsible for assisting in the administering and enforcement of employee disciplinary actions.
• Responsible to assist the Director Assistant Director in monitoring staff to ensure that they present a positive image.
• Provide input and administer staff performance evaluations.
• Protect all confidential information, Agency property and electronic data. Comply with safety rules.
• All other duties as required.

Knowledge, Skills and Abilities:

• Establish and maintain effective working relationships with diverse stakeholders, including clients, colleagues, volunteers, law enforcement and others within Non-Profit Industry.
• Ability to effectively communicate with the public.
• Ability to manage multiple projects with attention to detail, handle interruptions; maintain focus on tasks and produce accurate work. Ability to correctly prioritize multiple tasks and meet deadlines.
• Possess excellent oral and written communication as well as management skills.
• Sound judgment and ability to work autonomously. Ability to make sound decisions under pressure. Ability to identify specific problematic issues and initiate a solution.
• Ability to influence others to perform.
• Ability to project a confident, professional posture and assertive image that promotes the agency.
• Proficiency in computers and software including Microsoft Office including Word, Excel and PowerPoint.
• Basic Knowledge of Nevada Revised Statues, specifically Trespass, MDPP, Burglary, Battery, Assault and Robbery preferred but not required.

Qualifications:

• High School diploma required. An Associate’s degree in security administration, industrial security, criminal justice or other related field; or an equivalent combination of experience and education preferred.
• Three years’ management experience in security operations and/or administration of similar homeless shelter security operations.

Physical Requirements:

• Ability to hear, see, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic and cultural backgrounds and origins.
• Ability to work throughout the agency and off site as needed. Some vehicle travel may be required.
• Ability to operate and use office equipment, especially computer, keyboard and mouse.
• Ability to continuously sit and/or stand. Ability to climb stairs and ladders, stooping, kneeling, crouching, reaching, handling and grasping as needed.
• May occasionally lift up to 50 pounds.
• Occasional exposure to environmental noises and hazards; frequent exposure to extreme cold, extreme heat, temperature changes, and other atmospheric conditions.

Catholic Charities of Southern Nevada offers an excellent benefits package including insurance benefits, paid time off and retirement plan.

CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment.