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SalaryAre you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and behavioral healthcare to everyone regardless of their ability to pay.
Job Description:
The Security and Maintenance Specialist provides an exceptional environment of care for our patients and staff by providing clinic security, minor facilities maintenance and outstanding customer service.
Responsibilities:
- Serve as the non-armed security guard during hours of operation and respond to security codes in an appropriate fashion, never putting oneself in harm’s way, but rather following all Covenant security protocols.
- Enforce the zero tolerance of concealed weapons in the facility by asking persons with weapons to please remove the weapon from the facility.
- Routinely tour the facility both clinical, administrative and waiting room areas for any signs of concern.
- Assist patients as needed entering and exiting the building and their vehicles, including assistance with wheelchairs and walkers.
- Monitor the time spent by patients in the waiting room to ensure patients are treated in a timely manner.
- Assist with facilities management to include simple building and uncomplicated facilities repairs.
- Work with facilities director to address larger and more urgent facilities’ needs.
- Monitor the external facility to ensure:
- the parking lots is free of debris
- entries are accessible
- snow and ice are removed from walkways and entry areas
- Ensure interior and exterior lighting is appropriate at all times of day and days of week.
- Assist staff with heavy moving needs to include equipment, office supplies and other items as needed, ensuring property personal safety and using proper lifting techniques.
- Uphold the Mission of Covenant “To show and share the love of God as seen in the Good News of Jesus Christ by providing integrated, affordable and quality health care to those who need it most.”
- Other duties as assigned.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or GED
- Prior experience and training in a security role
- Ability to safely lift and move heavy items
- Prior experience with building maintenance and repair a plus
- Prior experience working in a medical environment a plus
Position Criteria:
- Maintenance and Repair – ability to troubleshoot, identify solutions and initiate repair to various equipment, plumbing, mechanical and building related repair needs.
- Problem Sensitivity – the ability to tell when something is wrong or is likely to go wrong and identify optimal solutions.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation — Actively looking for ways to help people.
- Speaking — Talking to others to convey information effectively. Able to communicate and interact with co-workers.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Time Management — Managing one's own time and the time of others.
Job Type: Full-time
At Covenant we offer our employees:
- Comprehensive Benefit program
- Vacation, Sick, and Personal time (VSP)
- Paid holidays
- 401K
- Life insurance, long term and short term disability
