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SalarySecurity Guard
Leading the World Outdoors, Adventures on the Gorge’s company vision statement is intended to be interpreted in multiple ways. First, it illustrates our need to be the best at what we do in our industry and the need to continue to develop ourselves and our business for the future. Perhaps more importantly, our vision states that we have an altruistic goal of helping others venture outdoors, at times, in places, and in activities that will further develop their lifelong skills and increase their knowledge about nature and adventure. We benefit from a strong belief in who we are and where we are headed. We look to our vision and guiding principles as providing that sense of understanding and direction, serving as a map and compass to help us reach our full potential.
Guiding Principles
We use these principles, and more, to guide our daily behavior and business decisions:
- Always balance fun and adventure with safety
- Strive always to exceed our guests’ expectations
- Provide a unique environment for staff and guests that fosters camaraderie and hospitality
- Value our people, knowing that the quality of our staff defines our ultimate success
- Invest in systems and processes, to ensure we deliver a consistent quality experience
- Treat each guest and staff member with dignity and respect
- Raise the standard of the industry with an emphasis on innovation
- Recognize that profitability is essential for us to be healthy and grow
Purpose:
The purpose of the Security Guard is to prevent crime from happening by proactively watching for suspicious behavior, migrating risks as they arrear and contacting the property authorities when an incident occurs. Security guards keep people and other valuables safe and secure while the guest visits our facility.
Responsibilities
- Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
- Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
- Stands sit or walk for an extended period or for an entire work shift.
- Must have great customer service skills – all our positions encounter guests!
- Pedestrian patrol of facilities.
- Responsible for the protection and safety of company assets, patrons, and associates.
- Enforces and adheres to all unit and company alcohol service policies and procedures.
- Enforce all departmental and organizational policies and procedures and report incidents.
- Observe and report procedural violations and illegal activity.
- Fill out departmental log forms, verify all paperwork is complete and turned in at the conclusion of the shift.
- Provides security for special functions.
- Perform other duties as assigned.
- Demonstrates skill in dealing with guest complaints, using active listening skills to control difficult situations, and maintaining customer goodwill.
- Ability to work in a fast-paced environment.
- Must be available to work weekends, holidays, and special events.
- Requires the ability to see, hear, walk, run, sit, squat, bend, reach and grasp objects throughout the shift in all weather conditions.
- Must be able to carry up to 50lbs.
