Security Compliance Manager

Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives.

What you'll do

The Security Compliance Manager is responsible for maintaining and leading new and ongoing DocuSign security commercial certification audits and self-assessments. These include but are not limited to ISO 27001, 27017, 27018, PCI-DSS 4.0, IRAP, APEC PRP, C5, ISMAP, FISC, SIG, and CSA STAR. The Security Compliance Manager is responsible for ensuring that DocuSign follows all relevant security frameworks, regulations, standards, and policies.

 

The successful candidate will drive the cross-functional work necessary to ensure the implementation of the management, operational and technical security controls required to be compliant with all applicable regulations and Security Compliance standards. They will work in close collaboration with all control owners, Product and Engineering, IT, Security, US Public Sector Compliance, Legal Product and Regulatory Compliance. This hands-on position will mature relationships with internal control owners and partners globally to represent DocuSign Security Compliance programs.

 

This position is an individual contributor role reporting to the Director, Security Compliance & Third Party Governance.

 

Responsibility

• Conduct Security Compliance audits and assessments independently end-to-end while adhering to strict deadlines and maintaining executive level metrics and reporting
• Conduct security control test of design and test of operating effectiveness activities
• Be the subject matter expert to lead compliance discussions, awareness, internal and external audit interviews
• Work with Product and Engineering, Business, and Technology teams to define and maintain an effective suite of controls adapting to changes in products, business processes and technology solutions
• Manage audit deliverables, identify and analyze process gaps, provide guidance and expertise to control owners, develop remediation recommendations, and track to completion
• Develop and maintain strong relationships based on trust and transparency with control owners, auditors, and customers
• Establish governance across projects with structure on tracking and reporting
• Develop evaluation methods to measure and track compliance, risk and the effectiveness of the Security Compliance program
• Document and socialize the Security Compliance programs to provide visibility to control owners and obtain actionable commitment from relevant collaborators
• Monitor the Security Compliance landscape to identify which standards are relevant for the organization and translate into program actions such as performing gap analysis and remediations
• Identify automation opportunities and implement scalable solutions including technical and monitoring controls

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree in Computer Science, Information Systems, a related field or equivalent work experience
• 5+ years of relevant work experience in Security, Compliance, Auditing, Assessments or other GRC related experience
• 2+ years of experience leading Security Compliance audits and/or customer audits
• Experience with the audit lifecycle including experience testing controls and writing test scripts in various environments and functions
• Experience in working with cross-functional departments and partners to provide Security Compliance issues, risks, and recommendations
• Industry certification such as CISSP, CISA, CISM, CRISC, ISO27001 Lead Auditor, CompTIA Security+, AWS/Azure Security, and/or equivalent GRC certification
• Experience reviewing compliance evidences required for audit
• Experience coaching and preparing technical teams and SMEs for audit interviews
• Experience engaging with internal, external, and customer auditors

 

Preferred

• Self-starter with excellent communication, collaborative, and presentation skills
• Comfortable working in a fast-paced, dynamic environment, and handling multiple projects concurrently
• Strong understanding of common compliance and governance frameworks relevant for a fast-paced SaaS organization
• Comfortable interacting at all levels from C-suite to technical teams
• Strong business sense and leadership skills
• Excellent analytical and problem-solving skills with a quantitative approach to solving problems
• Strong sense of ownership and goal achievement mind
• Familiarity with privacy principles and the intent of privacy regulations including GDPR, CCPA, HIPAA, HITRUST, etc.
• Familiarity with cloud infrastructure (e.g., Azure, AWS) and strong technology SaaS experience

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

 

California: $105,100 - $161,775 base salary

 

This role is also eligible for bonus, equity and benefits.

 

 

Global benefits provide options for the following:

 

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal.

 

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

 

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.  

 

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

 

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

 

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Employment Type: FULL_TIME