AddressCompany Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What we offer
- Impact - The work you do here matters to millions.
- Growth - Philadelphia is growing, why not grow with it?
- Diversity & Inclusion - Find a career in a place where everyone belongs.
- Benefits - We care about your well-being.
Agency Description
The mission of the Department of Revenue is to collect tax and non-tax revenue due to the City and tax revenue due to the School District of Philadelphia while providing service to customers that is fair and efficient and ensuring that the City provides services that the residents can see, touch, and feel. The Department’s collections enable the Administration to invest in the Mayor’s strategic priorities, including housing, education, and making Philadelphia the safest, cleanest, and greenest big city in the nation with economic opportunity for everyone.
Job Description
Position Summary:
The Tax SystemSecurity Administrator is primarily responsible for generating and analyzing user security reports and collecting documentation supporting internal and external audit requests. This role will also assist with other routine security-related activities, such as provisioning user access. The Tax Security Administrator will support initiatives recommending policy, protocol, and process improvements that enhance the department’s security practices. Ideal candidates will be open to learning about PRISM and broad aspects of the Department of Revenue’s tax process. The successful candidate will join a well-established team working to support stakeholders within the Department of Revenue, other City agencies, and City of Philadelphia residents at large.
Essential Functions:
Core Job Responsibilities
o Security Administrators work closely with FAST to analyze requests and create and maintain security roles, functions, and groups for PRISM users.
o Add new users and update profiles of existing users
o Participate in testing of security roles
o Work closely with developers when configuration changes are needed
o Review Security reports and take appropriate action
o Review security reports for data purification
o Track FTI access
o Contact person for security audits (IRS or controller)
Additional job responsibilities
o Administer security for approximately 900 user accounts in multiple environments of the Department of Revenue integrated Tax System
o Manage daily user access requests and other inquiries via email and ticketing application in support of Revenue, City, and Revenue vendor operations
o Design, document, and iteratively improve security processes and procedures; communicate and reinforce security policies, procedures, and protocols with users; receive executive buy-in from leadership on security governance proposals impacting all user groups
o Apply system knowledge and utilize security tools in PRISM to research current user access and discern security issues versus training issues; adjust security permissions for user roles with upper management approval based on changing work responsibilities or business process changes; facilitate design sessions to overhaul access for existing security roles or create brand new roles
o Drive organizational change by meeting with department stakeholders to develop workflows, improve coordination, and streamline user access and security maintenance processes
o Recommend, generate, and monitor security disclosure reports to evaluate user activity and mitigate unauthorized access attempts
o Investigate reports of compromised accounts and suspicious user activity by collecting and analyzing user activity data; submit documentation to the requestor
o Comply with internal and external audit requests from OIT, the Controller’s Office, and IRS; update or develop new protocols and process improvements in response to security recommendations and best practices
o Troubleshoot user log-in issues; refer users to OIT Support Team for issues outside the domain of PRISM security
Competencies, Knowledge, Skills and Abilities:
- Excellent verbal and written communication skills
- Meticulous documentation and organization skills
- Analytical thinker
- Detail-oriented
- Effective at building and maintaining relationships with internal and external stakeholders
- Process Improvement driven
- Ability to multi-task and manage multiple assignments
Qualifications
- High school Diploma or Equivalent
- At least three years of administrative and clerical experience required.
- Background in tax administration, finance, or public service is preferred but not required.
- Familiarity with SQL is preferred but not required.
Additional Information
TO APPLY: Interested candidates must submit a resume.
Salary Range: $53,000-$63,000
Discover the Perks of Being a City of Philadelphia Employee:
- Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
- Parental Benefits: The City offers its employees 6 weeks of paid parental leave.
- We offer Comprehensive health coverage for employees and their eligible dependents.
- Our wellness program offers eligibility into the discounted medical plan
- Employees receive paid vacation, sick leave, and holidays
- Generous retirement savings options are available
- Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
- Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.
For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx
