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Job Description
Are you a self-motivated, energetic individual who thrives in public relations and is looking for opportunities to learn and grow in your career? Do you want to be a part of team where your contributions matter? As a Securities Valuation Client Service Analyst, you are responsible for building and advancing our Client Service team into a world class premiere service. You will learn the fixed income and derivative Securities Valuation business and take ownership of client communications by interacting and partnering with sales, product experts, accounting teams, technology developers, and senior leaders. If you are organized with exceptional communication and writing skills, have strong attention to detail and the ability to follow through, have a passion for learning, and enjoy working in a fast-paced, team-oriented, complex client-facing environment, this role is for you.
Job Responsibilities:
- Collaborate with various stakeholders and contribute as an integral team member to continuously improve team’s ability to deliver on client and stakeholder requests
- Deliver and coordinate on a wide array of requests from clients, sales, and product teams
- Create, design, write, and manage client facing marketing material by partnering with sales team, subject matter experts, and colleagues
- Responsibilities include completing client onboarding activities, responding to client inquiries, instructing & demonstrating various client facing tools, preparing and disseminating marketing material, providing logistics support for conferences, and assisting Sales and Product teams as needed
Required Qualifications, Capabilities, and Skills:
- Bachelor's degree or higher
- Excellent communication and diplomacy skills are required as the candidate must interact extensively with clients, sales teams, product experts, developers, and senior leaders
- Strong follow through, collaboration, problem solving, and presentation skills
- Exceptional organizational and time management skills
- Must be able to prioritize workloads, multitask, and react quickly to evolving business environment
- Strong ability to work independently as an individual contributor as well as working harmoniously as a team member to resolve issues or deliver on requests
- Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams
Preferred Qualifications, Capabilities, and Skills:
- Experience working in a client facing role, preferably as a Client Service representative
- Good working knowledge of fixed income securities a plus
- Ability to learn and adopt new technologies quickly
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
