Seasonal - Zoo Guest Services

GENERAL PURPOSE: Position works directly with Zoo Staff to ensure daily operating of admissions and gift shop runs smoothly. Atmosphere is comfortable, relaxed and unpredictable.

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Answer customer questions regarding Roosevelt Park Zoo
• Answer phones and direct traffic on weekends.
• Take daily ticket sales, stroller/wagon rental, and sell membership passes for MZC
• Operate and balance cash register
• Cleaning and maintaining strollers, admissions counter, Visitor Center entry and bathrooms
• Stocking and organization of gift shop area
• Track daily traffic and create accurate attendance records.
• Provides assistance in other areas of the Zoo as required.
• Performs other duties as assigned or required.

MINIMUM QUALIFICATIONS:

• Strong communication skills
• Enthusiastic and outgoing
• Ability to work accurately with money
• Ability to stand for long periods of time
• Motivated
• Team player
• Must be flexible and willing to help out in the zoo, as needed

Work Environment:

• Work is performed in and around zoo facilities.
• Subject to regular interaction with the public, standing for extended periods of time, and lifting of objects weighing up to 50 pounds.