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Form of workAbout us
Frank Family Vineyards, a Treasury Americas ("TWE") company, is a Ultra-Premium Napa Valley winery, housed in Napa Valley's historic Larkmead Winery where we hand craft wines that live up to the heritage of the land. Our tasting room, voted "Best Napa Winery" by the Bay Area A-List seven years in a row welcomes guests year round.
About the role
The Seasonal Support Associate role supports our busy Tasting Room operations be assisting with support functions that include, greeting guests and checking in for reservations; assisting Hospitality Sales Associates with the setup and breakdown of Tasting Experiences, including but not limited to setting tables for experiences, cleaning tables post experiences, dish/glass washing and buffing. You will be required to work weekends and holidays. If you are passionate about wine and are interested in getting into hospitality, we want to hear from you!
- You will operate an iPad/Computer for reservations
- You are professional on all levels while clocked in or on company premises
- You come to work with positive attitude and outlook on the day
- You can speak clearly and in a consistently friendly tone to guests
- You will operate a commercial dishwasher to clean and sanitize glassware and dishes
- You will be required to clear, clean, and resets tables promptly
- You will maintain proper table alignment and setup
- You will restock glassware in all areas and are responsible for cleanliness and upkeep
- You are responsible for following proper closing procedures
- You are punctual and keeps good attendance
- Other duties as required for support of team
About you
- You must be 18 years or older to apply
- You are required and can stand and walk for long periods of time
- You are able to lift 40+ pounds and able to climb stairs and use ramps (you will have to pass a Lift Test as required).
- This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
About you
- You must be 21 years of age
- You have some experience in retail sales or a similar hospitality setting
- Exemplary customer service skills required
- You have strong presentation skills with the ability to relay knowledge of wines and wine production
- You are dynamic with a positive attitude
- You have a clean professional appearance, and you excel at teamwork and interactions
- Knowledge of food and wine, the wine industry, Napa and Bay Area restaurants
- Must be able to lift 50 lbs. (a case of wine)
- Wine industry and/or tasting room experience is highly desired but not required
- This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
Culture
We bring our whole selves, we're courageous and we deliver together - that's our DNA. We're a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We're brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We're definitely "glass half full" people and see challenges as opportunities and move with pace to achieve our goals.
If you're ready to help us be the world's most admired premium wine company, please apply now!
Inclusion and Diversity
Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.
How to apply
We do move quickly at TWE and continually review applications, so if you don't want to miss out, apply to this requisition today or send your resume & cover letter directly to vraya@frankfamilyvineyards.com.
Pay Transparency Disclosure: The base pay range offered for this position is $18-$25 per hour. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of Calistoga CA. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.
