Address
Form of workDescription:
• Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
• Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.
• Educate and engage customers through product demonstrations.
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
PRIMARY JOB DUTIES:
• Greeting/Queue Management
• Packing/Fulfillment
• Inventory Runner/Stocker
• In-Store Pickup & Curbside
• ccessory Sales
• Post-Sales Support (e.g. Device Setup, Accessory Install, etc)
• BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
• General Device Purchases
• Refunds, Exchanges, CLNR (Certified Like-New Replacements)
REQUIREMENTS:
• Customer service and/or sales experience
• One or more years of relevant work experience
• Excellent interpersonal, verbal skills and attention to detail
• bility to multi-task in a fast paced team environment.
• Computer/POS proficiency
EDUCATION/CERTIFICATIONS:
• Minimum - High school diploma or GED.
• Preferred - Associates Degree
LOGISTICS:
This position (at 32-40 hours per week) requires -
• Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary
• Willingness to work across two locations within close proximity to one another (based on business needs).
• Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
• Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions and service features.
• Educate and engage customers through product demonstrations.
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
PRIMARY JOB DUTIES:
• Greeting/Queue Management
• Packing/Fulfillment
• Inventory Runner/Stocker
• In-Store Pickup & Curbside
• ccessory Sales
• Post-Sales Support (e.g. Device Setup, Accessory Install, etc)
• BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
• General Device Purchases
• Refunds, Exchanges, CLNR (Certified Like-New Replacements)
REQUIREMENTS:
• Customer service and/or sales experience
• One or more years of relevant work experience
• Excellent interpersonal, verbal skills and attention to detail
• bility to multi-task in a fast paced team environment.
• Computer/POS proficiency
EDUCATION/CERTIFICATIONS:
• Minimum - High school diploma or GED.
• Preferred - Associates Degree
LOGISTICS:
This position (at 32-40 hours per week) requires -
• Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary
• Willingness to work across two locations within close proximity to one another (based on business needs).
