Sales Support Specialist

Universal Industries, Inc. is seeking a qualified candidate to be part of our Sales Team as a Sales Assistant. This position is responsible for providing administrative and clerical support to sales and other departments by performing the following duties personally or by assisting other members of the Universal team, in accordance with company policies.

Essential Duties and Responsibilities:

• Drafts and sends written correspondence including, but not limited to letters, memos, faxes, and acknowledgements.
• Photocopies and distributes correspondence, memos, and routine mailings.
• Collects and distributes facsimiles.
• Assists with creating quotes, PO’s, acknowledgements, etc…
• Keeps filing organized and current- acknowledgements, confirming PO’s, quotations, etc..
• Process sales invoices.
• Answers phones as needed, including to backup receptionist phone and to provide backup reception duties as a secondary backup.
• Makes travel arrangements (domestic and international) for all sales department personnel.
• Develops tracking and reporting procedures for sales department training.
• Coordinates and helps plan dealer training sessions.
• Assists in coordination of advertising efforts and implementation of marketing plan.
• Researches and disseminates market trends/opportunities and competitor activity.
• Participates in educational opportunities to support sales/other personnel and to enhance essential duties and responsibilities.
• Responsible for ordering catalog price pages and color sheets.
• Assisting with maintenance of company records system and servicing office equipment.
• Prepares export papers as necessary.
• Maintains a working knowledge of shipping systems.
• Assist with preparing shipping documents and paperwork.
• Helps in preparation of catalogs and manuals for mailings.
• Attends and records scheduled departmental meetings.
• Preparation of weekly sales reports as assigned to track sales and distribution of these reports as necessary.
• Credit Card Processing- tracking and reporting of credit card authorization approvals and credit card orders.
• All other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Minimum of two-year degree in related field and and/or previous experience in a similar position. Highly motivated individual with excellent communication skills, both verbal and written. Experience with Microsoft Office software required, and ERP experience is a plus.

Language Skills:

English required. Additional language is helpful but not required. Excellent communication skills required.

Mathematical Skills:

Above average math skills required.

Reasoning Ability:

Ability to handle multiple tasks in a fast-paced environment with the ability to establish priorities while adhering to company policies and procedures. Reasoning ability sufficient to require minimal supervision of day-to-day responsibilities.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you authorized to work in the United States?

Experience:

• Administrative: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• office equipment: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person