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The Upright Citizens Brigade is home for all things comedy. Whether you’re interested in writing, performing, becoming a stronger public speaker, or just love seeing comedy, UCB has you covered! Our highly trained faculty represents the best writers and performers working in comedy today. The Upright Citizens Brigade Theatre was founded by Matt Besser, Amy Poehler, Ian Roberts, and Matt Walsh in 1999 and operates Theaters and Training Centers in New York & Los Angeles.
Job Description
Upright Citizens Brigade is hiring temporary part-time Event Staff to join our team for limited 6-month terms for our performance and teaching venues. This position reports to the Venue Manager.
Ideal candidates are superfans of all things UCB or current UCB students with a strong familiarity with how our live improv and sketch shows run. In addition to an hourly wage, UCB Event Staff receive 80% discounts on classes at UCB.
Seasonal Event Staff can expect to work 1-2 shifts/week at our soon-to-be-opened New York City live entertainment theatre. Shifts can be 4-8 hours long, and you must be available to work weekday and weekend shifts.
Job Details:
- Reports to the Shift Lead, responsible for ensuring excellent customer service.
- Provides an excellent patron experience at all performances.
- Maintains the lobby's appearance and nightly cleaning duties and all public areas.
- Helps in safely loading and unloading all audiences during and after performances.
- Processing ticket sales using a computerized ticketing system.
- Processing concessions using a computerized cashier system.
- Providing general events and exhibition information for the public
- Managing patrons in an outside line
Qualifications
Previous performing arts box office experience- Computer skills: emailing, reporting, Google Calendar, Google Sheets and Eventbrite administration
- Willingness to work a flexible schedule, including days, evenings, and weekends.
- Skill in guest relations, phone etiquette, filing, multi-task environment, and attention to detail
- Ability to communicate, work well with others, and work in a high-volume, public-facing, and sometimes stressful environment.
- Ability to maintain proper etiquette around high-profile performers and guests.
Additional Information
Please attach one PDF in the ‘Resume” section which includes your resume plus a short note detailing your experience.
Compensation:
- $16.00/hour
- 80% discount on UCB classes
- UCB is an equal opportunity employer.
- All your information will be kept confidential according to EEO guidelines.
