We are seeking Carpet Cleaners who play an essential role in the US Open guest experience. In this role, you will wear many different hats and have the opportunity to assist and deliver customer service to visitors from around the world. Our team members genuinely enjoy interacting with people, know what it takes to provide excellent customer service.
**Overnight Shifts Only**
The Role
- Greet and assist all staff and guests in a welcoming and friendly manner
- Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
- Janitorial servicing of the Arthur Ashe seating bowl (inner stadium) between matches and at the end of the last match
- Shampoo and vacuum carpets that need to be cleaned at various locations throughout site
- Perform janitorial duties in assigned areas
- Be familiar with NTC procedures
Who You Are
- Previous guest or customer service related experience
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 8+ hour shifts on nights and weekends
- Willing to work outdoors in various weather conditions and able to stand for extended periods
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
- Bilingual (a plus, but not necessary)
Salary: $17 per hour; overtime eligible