Sea -Registration Clerk - Belvidere Rec Center

Status of Employment:
Seasonal / Temporary
 

Description/Duties:
Responsible for the operations of the front desk, lobby, and box office.

• Answer inquires by personal contact, telephone, two-way radio, and electronic mail, and as necessary, forward inquires to appropriate staff.
• Greet, provide program details, and register patrons for district programs and events.
• Assist with box office ticket sales for programs and events.
• Receive payments for programs, events, and services.
• Oversee cash drawer and balance receipts, securing monies and receipts.
• Maintain records and files relating to registration and other department functions.
• Responsible for keeping reception desk and lobby area organized and neat.
• Responsible for operating office equipment.
• Assist staff with clerical duties, including data entry.
• Assist management staff with various program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and the distribution of promotional material.
• Check daily schedule of activities within the assigned facility to insure appropriate room setup and usage.
• Open facility and prepare for the business day, and/or secure the facility properly when closing.
• Assist with room set up or tear down.
• Assemble mailings and meter outgoing mail.
• Pick up and deliver internal and external mail.
• Organize and copy department publications and information for distribution. Copy park district and instructor materials as requested.
• Wear assigned uniform at all times while on duty.
• Perform other duties as assigned.
• Attend pertinent departmental/park district meetings and in-house training sessions.
• Conduct self in accordance with the policies and procedures as established by the park district.
• Participate in park district Safety and Training Program to ensure that work performed, and services provided are implemented in a safe manner.
• Assist staff in the performance of their duties.

Education:

• Must be working towards a high school diploma or GED or have acquired a high school diploma or GED.

Experience:

• Six (6) months of related office experience preferred.

Knowledge:

• Modern office practices, basic office equipment, and word processing software.
• Customer service techniques.
• Bilingual in English and Spanish preferred.

License/Certification:

• First Aid, CPR, AED certification required within one (1) year.

Hours:
15-20 Hours/week. Schedule may vary and could include afternoon, evening, and weekend hours.
 

Conditions of Employment May Include:

• Submit proof of date of birth.
• Provide a copy of driver's license or photo ID.
• Provide verification of education.
• Submit to a reference check and employment verification.
• Submit to a criminal background check.
• Submit to a pre-placement physical.
• Submit to a pre-placement drug test.
• Submit to random, reasonable cause and post-accident drug and alcohol testing.

Contact:
Matt Trujillo
Recreation Supervisor - General Recreation
847-360-4706
mtrujillo@waukeganparks.org

Closing Date:
Open until filled.