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SalaryAbout Passport:
Our goal is to help brands reach their global potential by building the #1 international eCommerce enablement solution for DTC brands.
Hundreds of the world’s top direct-to-consumer brands like iHerb, Tommy John, Native, Ritual, Seed.com, and more trust Passport to enable their international eCommerce channel. With an expansive network, an in-house team of logistics and eCommerce experts, and an easily deployed customer experience platform, Passport is the partner that growth-focused brands trust to expand their business internationally.
About the role:
As an SDR Manager, you play the crucial role of hiring, onboarding, training and developing high potential SDRs. You’ll empower an established, motivated team & fine tune ways to expand the top of funnel while creating a feedback-oriented environment. Reporting to the VP of Sales, you’ll build strong relationships with AEs, cross-functional leadership and iterate on current processes to serve your team.
What you'll do:
- Attract, hire & retain a team of Sales Development Representatives
- Coach & mentor current team members as they progress through continual feedback
- Act as a true “player-coach” and team player to drive process and performance improvement
- Provide consistent visibility and insights into sales development activities, hand-off, dispositions, and outcomes by region, team, and individual
- Optimize outbound lead generation processes and workflows for maximum efficiency and effectiveness
- Provide detailed reports and insights to leadership regarding lead generation activities and results
What we're looking for:
- (Please apply even if you don’t meet all of the criteria!)
- 2-3 years leading a team of SDRs in a high growth tech environment including ability to facilitate team discussions, provide coaching/developing junior reps, and establish a culture of high performance
- Prior experience in a remote-first environment is a plus!
- Manage and build playbooks for the SDRs to unlock productivity of phone calls, email, social media, and other outreach to prospects
- Drive achievement around key performance indicators including number of calls, emails and close ratio of SDR generated opportunities
- Strong interpersonal skills & experience collaborating with Revenue Operations, AE, and leadership teams to ensure team success
- Collaborate with VP of Sales and Director of Sales to craft promotion criteria for SDRs progression through the organization
The base pay for this role starts at $115,000/yr in Tier 1 cities such as San Francisco or New York and has opportunity for variable pay. Other locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.
What you'll get...
Competitive cash and equity packages- Healthcare, dental, and vision
- 401(K) Match
- Bi-Annual Remote Work funds
- 100% remote work environment #LI-Remote
- Company issued laptop
- Flexible PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
- Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- One-time remote work set-up stipend to make your at-home office dazzle
- Teammates around the world in 8 different time zones!
