Scheduling Coordinator for Local Service Business!

Royal Group is currently seeking a full-time Customer Service Rep. to join our team in Rutland!

· * We have been in business since 1935

· * We are a family-owned and operated local VT business

· *100% paid Healthcare - Excellent plan with low deductable

· *100% Paid Vision and Dental

(7) Paid Holidays

(5) Sick Days

(3) Wellness / Mental Health Days

· *401K Plan

· *Competitive compensation packages with *excellent benefits*

· *We care about YOU

Of course, we offer good wages and benefits Equally, if not more important, our long term employees will tell you they stay ten, twenty, thirty years because they feel

· *Appreciated

· *Dignified

· *Respected

· *Empathic Management

· *Opportunity to learn and grow

Royal Group is a values-led, family-owned business. All our employees view the following values as being core to our success. If you join our company, you will be expected to uphold our values and be a leader in their implementation.

Our values are:

· · We are committed to quality. This means we are committed to quality in everything we do.

· · We have a customer focus. We put our customers at the center of every decision we make.

· · We are personally responsible. We are committed to standing in our truth by taking full responsibility for our actions.

· · We are flexible. We work together to ensure corporate and individual flexibility in the service of our customers.

· · We respect all stakeholders. Our culture requires us to bring respect to all relationships both internally and externally.

If these values sound like something you can get behind, please contact us!

Candidates must be organized, able to work in a fast-paced environment with a lot of balls in the air, be very team-oriented, and absolutely dedicated to providing excellent service to our customers

Requirements:

-Ability to communicate effectively and pleasantly with our customers in person and on the phone.

-Able to have many tasks at once and remain organized
-Very Strong computer skills - Ideally direct experience with scheduling software, G-Suite (GOOGLE, Gmail, Sheets, Docs, etc), etc.
-Extremely strong organizational skills
-Attention to detail is a must
-Team Player
-Able to multi-task and not drop things off the radar
-Have the ability to understand the basics of our technical systems

Royal Group is an 85-year-old values-led, family-owned business. All our employees view the following values as being core to our success. If you join our company, you will be expected to uphold our values and be a leader in their implementation.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Scheduling: 3 years (Required)
• Customer Service: 4 years (Required)

Work Location: In person