Scheduler Needed In West Covina-Onsite Position

Responsibilities:

- Schedule patient appointments and manage the appointment calendar
- Coordinate with medical staff to ensure efficient scheduling and minimize wait times
- Provide excellent customer service to patients, addressing any questions or concerns
- Maintain accurate and up-to-date patient records in the scheduling system
- Collaborate with other departments to ensure smooth patient flow and coordination of care
- Follow established protocols and guidelines for scheduling procedures, tests, and consultations
- Handle incoming calls and inquiries from patients, providing information and assistance as needed
- Assist with insurance verification and pre-authorizations for procedures

Experience:

- Previous experience in medical administrative support or patient service systems preferred
- Familiarity with front desk operations in a healthcare setting, such as an ER or dental receptionist
- Proficiency in phone systems and handling high call volumes
- Understanding of medical office procedures and terminology
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and accuracy in data entry and record keeping
- Excellent communication skills, both verbal and written

Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be required or assigned.

Please submit your resume highlighting relevant experience for consideration. We look forward to reviewing your application!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid sick time
• Paid time off

Healthcare setting:

• Medical office

Medical specialties:

• Radiology

Schedule:

• Monday to Friday

Work Location: In person