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SalaryScanning Technician - Full Performance
seeking a Contractor Support Administrator to provide a variety of support. The ideal candidate will have strong customer service skills and will enjoy working in a ‘public’ facing role. He/She will be the face of the registry, processing incoming and outgoing mail in accordance with client policies and procedures. He/She will perform case management taskings including but not limited, entering information into the client systems; document scanning; and case tracking.
Other duties as assigned may include providing support to other areas of the contract in times of surge requirements.
Notes:
One full year of experience specific to the skill must be reflected.
Mandatory Skills
- Provide mail-processing support for the onsite client registry Monday through Friday between 7am and 4pm;
- Strong customer service skills
- Knowledge of client guidelines for physical distribution of mailings; courier deliveries; etc.
- Ability to think independently, use sound judgement, but know when to ask questions.
