Address
Form of workSC FACILITY & EVENT SERVICES ASSISTANT
UNIVERSITY STUDENT CENTER
(This is not a State/University Position)
SUMMARY:The SC Facility & Event Services Assistant is responsible for providing support and guidance to the SC Service Desk and providing support as it relates to Registered Student Organizations (RSOs) and Quad reservations. Duties and responsibilities listed below are not all-inclusive and other duties may be assigned. This position reports directly to the SC Facility Services Manager.
BENEFITS:
- Medical, dental, vision and life insurance (most paid at 100%)
- Pension – CalPERs Retirement
- 12 paid sick days per calendar year
- 16 paid holidays per calendar year
- 10 paid vacation days per calendar year (increases with 3 years of service)
- Educational Assistance Program
- Work with, and mentor students, on a day-to-day basis to enhance students’ lives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SC Service Desk Responsibilities:
- Directly supervises SC Service Desk Student Assistants with training, facilitating meetings, and delegation of work.
- Conducts performance evaluations, sets area goals, leads, and monitors workflow, and provides support during absences.
- Adheres to area goals and monitors workflow. Schedules student staff and provides support during absences.
- Provides support on specific tasks as well as larger projects; takes a hands-on approach to completing tasks and providing on-site support through direct customer/client services, on-site event management (when assigned), and labor associated with moving furniture and/or inventory, and personally addressing matters of an urgent/immediate nature.
Facility Responsibilities:
- Assists with the day-to-day operation of the Service Desk including event ticket sales, laptop checkout and maintenance, copy and printing services, cash handling operation, and Warrior Grill game equipment checkout.
- Maintains conference room equipment and conducts related training in the SC Event Center, and Quad and tracks Student Center equipment inventory. Informs supervisor when equipment needs repair/replacement.
- Tracks SC entry data with traffic counting software (Trf-Sys) including data collection of daily SC Building Student Manager common area counts. Provides data and documentation as directed.
- Assists with all inventories, and supplies, including the inventory of all lounge, common space, and event furnishings/equipment (tables, chairs, staging, and A/V equipment), display cases, and tabling; distributes reports documenting facilities management, space utilization, and data analysis, and staffing.
Event Responsibilities:
- Under the secondary direction of the SC Facility & Event Supervisor, assists with the day-of event management and logistical support during and outside of normal operating hours for RSO and Quad events.
- Assists with the scheduling of SC facilities and may serve as the primary point of contact for RSO and Quad events including approving reservation requests, reviewing layouts and service needs, and associated fees.
- Assists with event details, the development of setup diagrams utilizing Social Tables software program, audio-visual requirements, and requests for support personnel such as AV/IT Techs or Custodial services.
- Assists with other 25Live reservations and set-up as needed.
MINIMUM QUALIFICATIONS:
- Bachelor's degree preferred.
- One year of full-time experience in facilities required (part-time service considered 2:1 ratio).
- Demonstrated experience with staff supervision and training programs is required.
- Proven success in working with students, faculty, and staff, and reasonable experience and demonstrate capability in working with diverse student populations.
- Ability to respond to inquiries as well as explain, interprets, and applies a variety of policies and procedures.
PREFERRED QUALIFICATIONS:
- Knowledge of state and university policies and regulations as they relate to risk management, student activities, purchasing, and contract negotiations.
- Experience in a non-profit organization.
- Experience working in Higher Education.
TYPICAL PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 30 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, copiers.
Work is performed in an office environment and throughout the campus areas during student programs; continuous contact with other staff, students, faculty, and the public. Periodic travel is required for conferences, retreats and trainings, both in and out of state.
The regular work schedule will be Monday through Friday 7:30 am to 4:00 pm. This position will work some evenings and weekends as directed to support events.
SPECIAL REQUIREMENTS:
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. SC will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the application status of applicants.
Must possess and maintain a valid CA Driver’s License, maintain appropriate auto insurance, and have access to a vehicle that is in safe mechanical condition.
SC is an Equal Employment Opportunity Employer:
SC will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, sex, gender, gender identity, gender stereotyping, sexual orientation, genetic information, disability, age, marital status, veterans’ status, status with regard to public assistance, or on the basis of any other legally protected category.
Classification
Assistant - $40,056 - $64,272
Position will remain open until filled.
