Sands - It Manager

Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company's value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of an "IT Manager" for Sands Regency. The Sands is a full-service hotel-casino with over 300 rooms and wide variety of Slots, Table Games, and Bingo. The property offers a fully renovated Buffet and boasts the largest outdoor pool in downtown Reno.

Our employees are supported with a comprehensive benefits program that include the following:

• $500 Referral Bonus
• Tuition Reimbursement
• Wellness Programs-Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• 48 Hours of Paid Sick Leave available immediately and renews annually
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within
• A wide variety of other programs

Essential Job Responsibilities and Duties:

• Assists in the planning and implementation of additions, deletions, and major modifications to the Gold Dust West informational infrastructure
• Help Desk Administration - Monitors and completes all help desk tickets for the property
• Responds to escalated help desk issues
• Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner
• Telephony - Assists in all telephone changes
• Oversees troubleshooting, systems backups, archiving and disaster recovery, and provides expert support when necessary
• Builds and maintains vendor relationships and manages the purchase of hardware and software products
• Ensures that company assets are maintained responsibly
• Seeks and participates in development opportunities above and beyond training required by the Gold Dust West casinos

Skills, Education and Other Requirements

• Demonstrated technical skills in IT operations and systems management
• Ability to multitask in a demanding environment
• Expertise in providing support of various distributed systems' hardware and software in a predominately Dell, Microsoft, and Cisco environment
• Bachelor's Degree or higher or Equivalent Work Experience
• Must have two or more years of practical IT Management Experience
• Requires State of Nevada Gaming license
• Identification that establishes identity
• Identification that establishes the right to work in the United States