Salon Receptionist

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of clerical tasks. As a Receptionist, you will be the first point of contact for our salon. Our Receptionist’s duties include offering support for the stylists and assisting clients as needed. You will welcome guests and notify the correct stylist/person. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is necessary. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and assists them to the correct area/suite.

Responsibilities

• Greet and welcome guests as soon as they arrive at the salon
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Assist clients with scheduling appointments
• Offer & serve coffee and refreshments to customers
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and schedule

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Types: Full-time, Part-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Virginia Beach, VA 23452: Relocate before starting work (Required)

Work Location: In person