Sales/Office Manager

Alexander’s Contract Services

Position: Sales/Office Manager

Immediate full-time position for a Sales/Office Manager is available. Alexander's Contract Services has been in business since 1967 and provides Utility products and services for numerous Utilities, Water Districts and Municipalities throughout North America. As the Corporation is expanding and continuing to grow, we are looking for a highly-motivated and professional individual to join our Draper, Utah based team. This individual will be an integral part of the manufacturing and administrative efforts to build and support our premier Utility Touch Read products, and, will assist in the sales and marketing efforts to grow the Alexander’s customer base. This is a full-time position with work hours being Monday - Friday.

Responsibilities:

Participates in the plans and strategies for developing business and achieving corporate sales goals in the Utility industry.

Participates in AMRS division processes such as Shipping, Receiving, Inventory Control and Order Entry processing.

Prepares and provides input to, packages and ships corporate RFP and Bid response documents.

Administers and maintains updates, additions and corrections to corporate sales and support database.

Coordinates and prepares for industry tradeshows and user conferences.

Prepares reports, sales brochures, and other sale documents as required by sales team.

Provides Web X presentations, or travels to Prospect sites to present Alexander’s products and services.
Sends emails, faxes and news letters to prospects and customers.
Attends sales meetings as required by the sales department.
Maintains an attitude of professionalism, success and ongoing business and goal achievement.

Helps to manage customer expectations and contributes to a high level of customer satisfaction.

Assists in department marketing activities to establish successful support, channel and partner programs.

Knowledge of:

Adheres to corporate policies and procedures.

Team participation concepts, particularly with sales account managers and marketing personnel.
General accounting and strong numerical skills.
Good business practices.
Professionalism as it relates to dealing with difficult processes, team members, clients or prospects.

Basic utility industry operations.

Corporate products and services and their business application to the market and prospective client’s needs.

General principles and practices used in Utility meter data capture operations, including software and hardware operational applications.

Use of customer relation management (CRM) and sales prospecting tools.

Microsoft Office products including Word, Excel and Power Point.

Principles and practices of customer service and customer interaction.

Effective communication skills and methods.

Corporate policy and procedures, as well as, safety practices.

Modern office procedures, methods, and equipment including computers with knowledge of applications such as word processing, spreadsheets, and statistical databases.

Ability to:

Communicate clearly and effectively, orally and in writing.

Understand the processes of an effective sales cycle.

Participate in the preparation of effective and efficient responses to formal Bid and RFP requests.

Understand financial matters and requirements to follow good budget practices.

Manage administrator responsibilities to affect positive sales methods and techniques.

Make correct decisions that are in conformance with corporate goals and policy.

Be a supportive resource to other sales account managers and sales vice president.

Establish and maintain effective working relationships with company associates.

Anticipate issues and work out alternative methods to improve sales department processes.

Learn new concepts, processes, products and procedures.

Education / Training:

High School diploma required. Post high school education, prior sales and process management experience and training preferred.

Experience:

Minimum 2 years successful experience assisting in a sales and/or marketing administrative capacity, preferably in the utility services industry.

This position offers Internal advancement, medical insurance, 401(k), sick and vacation pay and performance incentives.

Salary:

$40,000 to $55,000 annually (based upon experience)

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person