AddressSalesforce Data Cloud Manager
We are seeking a dynamic and seasoned Salesforce Data Cloud Manager with a unique blend of technical expertise, strategic acumen, and leadership skills. The ideal candidate should possess profound knowledge in Salesforce Data Cloud as well as the Salesforce Marketing or Sales/Service suite, complemented by a keen ability to translate complex analysis into actionable solutions that propel business growth. The Salesforce Data Cloud Manager will not only be expected to execute tasks but also to strategically guide and manage teams. The manager should be capable of making critical decisions, solving complex problems, and maintaining effective client relationships while ensuring the delivery of high-quality solutions.
Responsibilities:
As a Salesforce Data Cloud Manager, your responsibilities will include:
Leading and managing a team of consultants and developers working on Salesforce Data Cloud implementations.
Developing, building, and implementing Salesforce Data Cloud instances in conjunction with Salesforce Marketing Cloud (Engage/Personalize) or Salesforce Sales/Service.
Driving end-to-end project execution, encompassing analysis, documentation, solution development, testing, and performance, to meet client expectations.
Identifying technical design and data model risks, confirming their validity, and devising strategies to mitigate them.
Actively participating in and leading technical design and data model workshops alongside Engineering Teams and business stakeholders.
Clearly translating and communicating technical requirements and solutions to the business using story-based narratives, and presenting strategies and recommendations to executives.
Leveraging knowledge of new and upcoming features in the Salesforce ecosystem to recommend more efficient solutions.
Ensuring that technical documentation is consistently updated through active participation in technical workshops.
Adhering strictly to established project planning methodologies and Agile development processes.
Leading sessions to understand client needs in technical marketing and Salesforce Data Cloud requirements, and act as a crucial technical resource throughout the implementation process.
Assessing client requirements, proposing effective solutions, and communicating the capabilities and limitations of Salesforce Data Cloud, Marketing Cloud Engage, Personalization, Intelligence, Sales, Service and other relevant SF ecosystem platforms.
Identifying client process pain points and gaps in best practices and providing effective solutions.
The team
Advertising, Marketing & Commerce
Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients' brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients' marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.
We serve our clients through the following types of work:
Cross-channel customer engagement strategy, design, and development.
eCommerce strategy, implementation, and operations.
Marketing content and digital asset management solutions.
Marketing technology and advertising technology solutions.
Marketing analytics implementation and operations.
Advertising and acquisition campaign development and execution.
Agile, design-thinking, user-centric projects that drive results.
Qualifications
Required:
Bachelor's Degree
5+ years in marketing automation, data model and architecture in the Salesforce ecosystem
7+ years in consulting, marketing project implementation, or project management using Agile methodologies.
Proven experience with Salesforce Data Cloud implementations
Proven leadership skills with a track record of managing successful teams
Strong consulting, marketing project implementation, or project management experience using Agile methodologies
Ability to travel up to 50% based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
5+ Years of experience in the following areas:
Customer Data Modeling best practices
Salesforce cross-cloud integrations
Proficiency in moderately complex SQL queries
Experience in integrating with cloud-based data warehouses/data lakes (e.g., Snowflake, Databricks)
Preferred:
Experience with Marketing Cloud Personalization
Experience with Segmentation strategy
Experience with Adobe, Marketo, Oracle or other enterprise marketing automation or CDP platforms
Experience with SOQL
Front-end coding skills (HTML, CSS/SASS, Typescript, React, XML, JSON)
Salesforce certifications (Marketing Cloud Administrator/Consultant/Email Specialist, Salesforce Data Cloud Consultant)
Effective presentation skills to both technical and non-technical audiences
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
