Job Description
The Manager of Sales Training works in partnership with sales, marketing, and commercial leadership to develop and execute the end-to-end Sales Training activities for Aytu BioPharma. As a high visibility and impact role, the Manager, Sales Training will lead significant efforts for this growing organization to ensure sales and sales leadership are effectively and compliantly trained. The Manager, Sales Training will also enhance sales force effectiveness through execution of marketing strategy, coordination of Sales Specialists and Regional Sales Managers (RSM) training and development programs, tactical planning, and assistance in supporting other important processes including but not limited to product launches, POA meetings and National Sales Meetings. The Manager, Sales Training also ensures that all training initiatives align with brand strategy, field direction and the Aytu BioPharma vision and objectives. This position reports to Vice President, Marketing. .
Key Job Functions and Responsibilities:
- Responsible for managing all Sales Training efforts including Initial Sales Training (IST), National Sales Meetings, POA Meetings, Product Launches, and other training events.
- Collaborates with all key internal partners in Commercial Operations, Market Access, Finance, HR, Compliance, Legal and Sales to ensure robust, relevant, and impactful educational programs are designed and implemented within the sales organization
- May be involved with RSM and internal employee on boarding processes (as directed)
- Works closely with Commercial Leadership Team and Vice President of Sales as directed to:
- create important sales related communication for the sales force and RSMs as part of an overall communication plan and process
- establish a Plan of Action (POA) training strategy each year
- focus on training initiatives for new and tenured sales representatives
- create and/or implement specific RSM training initiatives
- work with assigned training and development vendors within assigned area of responsibility
- May lead specific training activities within internal team as needed and directed including but not limited to leading the development of the Nationals Field Training team.
- Partners with Commercial Team to assist as needed in:
- the alignment and execution of the sales force POA and marketing activities throughout the year including National Sales Meetings, POA meetings, and other important sales force related meetings
- Holds field and internal members accountable to deadlines and deliverables within scope of responsibilities
- Maintains contact with understanding important opportunities and challenges in the Aytu business by maintaining contact with RSMs and representatives via field rides, attending specific customer sales and marketing related events, participating in Field Advisory Board Meetings, attending RSM meetings (as directed by VP Sales and VP, Marketing), and attending other important field related activities
- May be assigned specific interim RSM leadership responsibilities where there is an RSM vacancy
- Assists in other important responsibilities assigned
- Maintains ethical behavior and conduct
- Ensures policies, legislation and procedures are adhered to including company SOPs, 21 CFR Part 11 and Sarbanes-Oxley (SOX) compliance, as appropriate to position
- Performs other duties as required
Knowledge and Skills Required:
Education:
Bachelor’s Degree or equivalent in Marketing, Business, Life Sciences, or related field
Experience:
- Pharmaceutical and/or biotechnology industry experience is strongly preferred
- 3-5 years of experience in the pharmaceutical industry in a variety of roles, including 1-2 years of pharmaceutical Sales Training experience and/or other relevant experience (e.g., marketing or sales operations)
- Experience in eLearning development and adult learning principles preferred
- Solid understanding of best practices across the pharmaceutical industry
- Proven ability to manage vendors
- Knowledge of print production preferred
- Demonstrated competence in all elements of the role listed above
- Proven ability to work effectively across functions as a team player
- Knowledge of FDA Marketing Compliance, PhRMA Guidelines and the Sunshine Act preferred
- Knowledge of Sales Automation software
General Capabilities:
- Proven ability to convert Sales Training into business results
- Excellent organizational, time and project management skills
- Excellent written, verbal, and interpersonal skills
- Strong interpersonal skills with the ability to communicate, manage and wo rk with all levels of internal and external customers and contacts in a professional manner
- Team player: natural collaborator with ability to foster a cooperative
environment, yet able to take stance on challenging issues
- Excellent problem-solving, influence, negotiation, and communication skills
- Self-starter with the ability to multi-task, prioritize and work well in a fast-paced, deadline-oriented environment
- Good understanding of regulatory, legal and medical requirements pertaining
to pharmaceutical marketing
- Strong business acumen and presentation skills, with the ability to understand the overall business and marketing strategy
- Proven ability to develop and implement policies, projects, processes, systems and controls across an organization
- Ability and willingness to travel (50% or greater) to conduct assigned
responsibilities
- Fluency in English is required
- Strong Ethical Conduct
Computer Operations:
- Excellent PC skills, knowledge and proficiency of Microsoft Office products and applications required including Outlook, Word, Excel, Access, PowerPoint, and Project software applications.
- Computer savvy with internet, eLearning platforms. computer/device apps, and other technology relevant to this market
Working Conditions:
- Office Based in Berwyn, PA (Well-lit, heated and-or air-conditioned indoor office setting with adequate ventilation) or Remote field based with 50% or greater travel which may include weekends
- Light physical activity performing non-strenuous daily activities of an administrative nature (e.g., lifting to 25 lbs)
Supervision/Supervisory Responsibilities:
Leadership:
- Must possess strong competency in the following areas: communication, critical thinking, problem solving, interpersonal, analytical, achievement, connecting with others, influence
- Must possess organization and time management skills.
- Demonstrates leadership ability by acting as an important part of the Aytu BioPharma commercial team
Supervision:
- Receives guidance with respect to general objectives
- Operates as a self-starter and determines work sequence, scheduling, and how to achieve objectives of assignments while operating within specific policy guidelines
- Reports to Vice President, Marketing
Travel Requirements: Ability to travel (up to 50% of time, including weekends)