Sales Support Technician - Animal Health

Location: ((Omaha))
State: ((Nebraska))
Country: ((United States))

Do you want to help improve food and health around the world?
At Chr. Hansen, food and health is at the heart of everything we do and our natural ingredients are consumed by more than 1 billion people every day. As a global market leader in bioscience, we have the opportunity to address important global challenges such as food waste, healthy living and sustainable agriculture and we need the brightest and most passionate people on board to succeed. We strive to include diversity, equality and inclusion into our actions at work on a daily basis. Want to join us?

What we can offer you!

• Health, Dental & Vision Insurance - Starts on Day 1! Vision insurance is FREE for employees!
• 401k - up to an 8% contribution (Safe-harbor Company-contribution of 4% of annual base compensation PLUS Company-match of 66 2/3% of first 6% of employee's contribution)
• Work/Life Balance - Will be eligible for 10 paid Company holidays PLUS all employees start with 3 weeks of Paid Time Off (prorated in first year)
• Flexibility - Various shift options (shift premiums for off-shifts) and remote work policy
• Training & Development - In-house leadership development program & support of continuous learning (training, seminars and certifications)
• Disability Income Protection
• Health Savings (HSA) and Flexible Spending Accounts (FSA)
• Company-Provided Life & AD&D Insurance 2x annual base salary (up to maximum of $750,000)
• 100% Tuition Reimbursement after 1 year and approved application
• Student Loan Repayment Assistance up to $3,000 after 1 year and approved application
• Employee Assistance Program
• Wellness Program with up to $1,000 in incentives
• Company-sponsored holiday party, family picnic & golf outing
• FREE Probiotics for Employees (and covered dependents)! & Discounted prices for additional purchases

At Chr. Hansen, we offer a working opportunity that you can take part in setting the agenda. In each of our 32 global offices, you will be able to experience an agile organization where takes a short way from idea to implementation. We believe that engagement matters. Our inspiring work environment and collaborative culture would allow you to continuously develop both personally and professionally. As a market leader, Chr. Hansen has constantly pioneered science for almost 150 years and expanded into new area for a more sustainable future. Our founder, Christian D. A. Hansen, was a true entrepreneur and his mentality is still very present and valued today. We keep looking for people who can take charge and come up with new ideas to strengthen our team. Join us and take part in making a meaningful difference!

General Summary

This position works under limited direction and is primarily responsible for supporting the Animal Health Account Managers with a number of key existing accounts and be expected to drive business with new accounts in the process. It would also include sampling of silage,TMR, and manure. This position ideally will be located near Omaha, Nebraska and will travel to customer sites in Nebraska and Iowa.

Principal Duties And Responsibilities (* = Essential Functions)

1. * Conducts bi-weekly customer calls.
2. * Works collaboratively with Nutritionists regarding changes in consumption or ration.
3. *Reviews and analyzes usage and feed production records to insure accurate application of Bovamine and Bovamine Defend.
4. * Maintains controller report (CAVCO, BAVCO, PLC units). Downloads or reviews history and checks variances and PLC calibrations and makes necessary adjustments.
5. * Manages product inventory and usage. Calculates expected vs. actual usage and delivers appropriate products.
6. Taking samples (forage, manure, water, etc.), when needed.
7. Collecting data for the Nutrient Scorecard. This can also be described as helping a customer to measure their KPIs (Key Performance Indicators), such as:
   
   1. packing density,
   2. visual evaluations (illustrated with photographs),
   3. thermal imaging,
   4. length of cut
   5. kernel processing score
   6. dry matter content
   7. forage, feed, and TMR particle size
   8. fecal particle evaluation
   9. submitting samples for fermentation analysis, hygiene analysis and/or other metrics.
   10. evaluation of aerobic stability of forages and TMR using remote temperature sensors
   11. evaluation of fermentation performance by measuring temperature change over time in ensiled forages.
8. Taking forage inventories (possibly with the use of drone technology in the future).
   
   1. Assist customers with inventory control, planning for future needs.
   2. Mapping out silage piles and storage structures for optimal size for the operation.
9. On farm camera installation and collection of time lapse video of feed lanes, (or other targeted areas) in order to observe feeding management and cow behavior to find opportunities for improvement.
10. On farm heat stress monitoring (respiration rates, THI, body temperature, etc.) in summer months in order to show the level and effect of heat stress and probiotic effects on the mitigation of heat stress.
11. Maintains equipment: freezer, vinyl hopper, machine and tank, water filter, air compressor. This will include silage inoculant applicators and High moisture coen applicators.
12. Troubleshoots equipment and handles complaint investigations.
13. Makes ration changes in controllers when specified by customers Nutritionist. (third party ingrediants figured by customer or their Nutritionist.) Follow SOP provided on this.
14. Completes call reports and maintains specific call details in planner.

Knowledge, Skills & Abilities

1. Must have technical skills to know the right questions to ask of customers.
2. Must be a self-starter with drive and initiative and work with little supervision.
3. Must have a passion for the animal health industry.
4. Possess a working knowledge in Microsoft Office programs.
5. Possess a valid driver's license.
6. Ability to travel up to 80% of working time. Over night travel could be 50%
7. These characteristics are normally acquired through an Associate's degree or Bachelor's degree in an agricultural science field or related field.

Working Conditions

Working environment is a home office setting about 20% of time and car and/or air travel about 80% of time (this could vary depending on territory). This position requires a valid driver's license and good driving record. The employee must be able to meet the travel requirements of the job. Could include overnight stay up to 50% of the time if necessary.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk, hear, use hands to finger, handle or touch objects, keyboard and occasionally lift up to 65 lbs. Equipment that will be handled by the employee should not exceed 100 lbs. If the case of pallets or heavy equipment, forklifts will be used. Specific vision abilities required by this job include vision, color vision, depth perception and the ability to adjust focus.

Do you know someone?

If this is not the job for you, but you know someone who might fit and be interested, please feel free to share this job link. Thank you for your referral.

About Chr. Hansen

Chr. Hansen is a global, differentiated bioscience company that develops natural ingredient solutions for the food, nutritional, pharmaceutical and agricultural industries. At Chr. Hansen we are uniquely positioned to drive positive change through microbial solutions. We have worked for over 145 years to enable sustainable agriculture, better food and healthier living for more people around the world. Our microbial and fermentation technology platforms, including our broad and relevant collection of around 40,000 microbial strains, have game-changing potential.

We have come far on our journey, and delivered strong results, and as we continue to unlock the power of good bacteria through new technologies, there is so much more we can do. Our employees are the driving force enabling us to live our mission to pioneer microbial science to improve food, health and productivity. We work passionately, because we know we can make a difference for people, animals and plants. And ultimately for our planet. Innovating for a sustainable future is part of our culture, our history and our strategy and is embedded in our purpose: to grow a better world. Naturally.

At Chr. Hansen we place importance on diversity, equality and inclusion, and we appreciate difference in perspectives. We therefore encourage everybody to apply no matter race, religion, gender, sexual orientation, disability, etc.

If you need more information?

Read more about a career at Chr. Hansen here: https://www.chr-hansen.com/en/career

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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