Sales Floor Manager

As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

We are excited about our brand expansion in California and invite qualified candidates to apply at our newest retail location in Orange County!

Summary

The Sales Floor Manager is responsible for assisting the General Manager with daily retail store operations and enforcing company policies and procedures. The Sales Floor managers are responsible for empowering the sales team by providing clear direction and ongoing coaching and support as well as issuing disciplinary action. Sales Floor Mangers are also heavily involved in supporting and achieving daily and monthly sales goals.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Help with daily operations, including shift opening and closing procedures.
• Adhere to all policies, process, procedures, and roles per employee handbook.
• Maintain a clean, sanitary and organized work environment.
• Work with senior management team to increase sales and traffic volumes.
• Comply with company cash handling polices.
• Empowers team by providing a clear direction and providing ongoing coaching and support.
• Maintains highest level of presentation, customer service, and compassion to all customers.
• Stays informed and knowledgeable about state and local laws, regulations and industry news.
• Maintain daily cleaning responsibilities.
• Daily compliance with Company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Ensuring hourly sales numbers and customer counts are send hourly via text messaging sales thread.
• Comply with all HR policies including confidentiality and non-disclosure.
• Review and delegate job responsibilities to direct reports, ex; operations, facilities, cleaning and etc.
• Manage store personnel as assigned by General Manager
• Participate in monthly management meetings.
• Communicate any work issues related to the store to the General Manager, ex; customer complaints, employee work issues, safety concerns, product shortage, and etc.
• May assist in the hiring process by participating in interview process.
• Handles escalated customer service complaints.

Supervisory Responsibilities Directly supervises 10 to 30+ employees per shift in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables.

Computer Skills

To perform this job successfully, an individual should be proficient in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and Access and industry-specific analysis software.

Certificates, Licenses, Registrations

Must be at least 21 years of age.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to extreme heat. The noise level in the work environment is usually moderate.

Pay Range

$23.00/hr - $25.00/hr

Planet 13 values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or on the basis of disability or any other legally protected class. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Planet 13 Human Resources at infohr@planet13lasvegas.com.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.

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