Sales Engineer

PURPOSE/SCOPE:

Perform business development, commercial management, and technical evaluation activities in support of the Trans-Matic account managers and sales directors in pursuit of Trans-Matic's strategic and business objectives. Perform account management responsibilities on house accounts. Provide a conduit of information and communication between internal and external stakeholders.

GENERAL RESPONSIBILITIES:

• The Sales Engineer will assist Account Managers with customer activities including:
  • External communication such as product quoting, customer forms, cost breakdowns, and follow up business development activities.
  • Coordination and resolution of select customer driven requests and projects.
  • Internal communication of account activities with engineering, production, purchasing, program management, quality, and management.
  • Participating on both internal and external project teams.
  • Coordinating all internal technical review activities.
  • Leadership and resolution of lower-level commercial issues as assigned by account manager.
• Sales Engineer activities may include, but are not limited to:
  • Initiating and supporting timely quotation of new customer RFQ’s, including gathering necessary product information, business information, and clarifying technical requirements.
  • Conducting account management responsibilities for house accounts.
  • Entering new projects into Trans-Matic’s PLEX modules.
  • Conducting market research activities.
  • Supporting updates about Trans-Matic to social media sites (Facebook, LinkedIn, Twitter, YouTube, Google).
  • Maintaining a database for industry trade shows, including managing exhibits and literature, and attending select trade shows on behalf of Trans-Matic along with other sales colleagues.
  • Assisting the Account Managers as a primary back-up when the Account Manager is out of the office.
  • Fielding initial sales calls and internet inquiries.
  • Leading cost reduction or VAVE activities for existing business.
  • Supporting program managers with product launch activities.
  • Collecting and reporting on pertinent sales department metrics and activities.

REQUIRED EXPERIENCE & EDUCATION:

• Engineering or a similar Technical Degree.
• Working knowledge of Part Prints and GD&T.
• Working knowledge of key product characteristics and quality measurement techniques.
• Proficient in Word, Excel, Microsoft Project, Microsoft PowerPoint, and Microsoft Outlook.
• The ability to conceptualize and articulate complex technical information to others.
• A basic knowledge base of typical manufacturing processes and a strong desire to enhance knowledge.

PREFERRED EXPERIENCE:

• Experience with IATF16949, and Advanced Product Quality Planning (APQP), and the new business launch process.
• Working knowledge of statistical process controls.
• Automotive technical experience.
• Tool or Part Design experience.
• Metal stamping / assembly / manufacturing processes experience.
• Quoting process experience.
• Account Management experience.
• Commercial Business Case Development experience.

REQUIRED INTERPERSONAL & BEHAVIORAL SKILLS:

• A strong work ethic, including self-motivation and discipline in a fast-paced work environment.
• The ability to prioritize and manage multiple projects efficiently.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Exceptional interpersonal skills.
• A Team-First attitude, dedicated to building a world-class customer experience.
• Goal-oriented problem-solving skills.
• Excellent judgment, follow-up, attention to detail and personal accountability.
• Strong decision-making skills.