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Form of workWHO IS AIR CHARTER SERVICE
Our Cargo Charter services consists of urgent 'go now', humanitarian relief, dangerous goods, animal transportation and pharmaceutical transport.
Our Cargo team manages the full sales cycle, so all our clients have to do is board their freight! Our team focuses on providing high quality customer service and making a special effort to ensure your client's chartering requests are handled as quickly as possible!
ACS New York is seeking an individual who has proven experience and skills in promoting value through customer service, ability to foster long-lasting client relationships and is interested in going the extra mile.
If this sounds like responsibilities, you have had in the past and you can commit to our training plan then apply today!
A DAY IN THE LIFE
- Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc
- Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
- Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
- Maintain relationships with customers to ensure repeat business
- Working to sales target meeting financial objectives
- Ability to demonstrate expert understanding of the aircraft and chartering process
- Manage charter bookings from enquiry to completion
- Receiving inbound requests for urgent charters virtually 24/7
- Present bespoke quotes to customers demonstrating good commercial acumen
- Flight watching/overseeing flight departures (this might be unsociable hours)
WHAT DO WE LOOK FOR
- Desire to immerse self into role and commit to the demands of the role
- Ability to work independently, but enjoys working with people inside and outside of ACS
- Enjoys working to goals and objectives in a competitive environment
- Able to take a commercial outlook on all flights ensure a win win for ACS and the client
- Outstanding written and verbal communication skills
- Strong numeracy skills
- Demonstrate an expert understanding of the aircraft and chartering process
- Managing charter bookings from inquiry to completion
- Flight watching/overseeing flight departures
- Building a wide and effective network of contacts inside and outside the organisation
- Gain clear agreement and commitment from others by persuading, convincing and negotiating
- Working productively in a pressurised environment
- Focusing on clients' needs and satisfaction
- Make prompt, clear decisions which may involve tough choices or considered risks
TRAINING & TRAVEL
- Award-winning professional training and one-on-one mentoring
- International training based in our London HQ
- Opportunities for international and domestic travel or relocation
- Training and travel expenses are covered by the company
COMPANY CULTURE
- Dynamic and fast-growing company
- Modern office with luxury amenities based in Midtown
- Balance between independent and team-oriented work
- A welcoming, enjoyable, and interactive environment - seasonal events and team night outings
- Flexible start and end time hours
- Work from home opportunities
WHAT IS IN IT FOR YOU
- Starting salary $59,000K USD with 10% uncapped commission
- Clear path for career advancement from Trainee Broker to Director
- Job stability and leadership support of development
- Affordable health, dental and vision insurance plans through Aetna
- 401K retirement savings plan with generous employer match!
- Life insurance
- Paid maternity/paternity leave
- 20 days to start in vacation time and more earned each year
- Paid sick time
- 12 paid public holidays
- Additional paid leave for your birthday, wedding, moving house, holiday shopping and more
Check us out on social media! LinkedIn - Facebook - Instagram - TikTok - Twitter - Youtube
Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
WHAT ARE THE NEXT STEPS?
Submit your resume to us today and a member from our recruitment team will be in touch!
