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SalaryPay: From $18.00 per hour based on Experience
Qualifications
- Two year’s administrative experience or any combination of similar education and experience
- Language Skills: Read, write, and speak English fluently
- Ability to communicate effectively and professionally with other business departments, guests and
- Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of
- Technical Skills: Computer skills, including spreadsheets, word processing and email
- Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in
- Ability to interpret a variety of instructions furnished in written, oral, report or schedule form
- Other Skills & amp; Abilities: Experience in meeting deadlines and multiple priorities of business demands as
- Able to work with general supervision
Responsibilities
- Established and maintained accurate files and trace system for the hotel
- Maintains Delphi system certification requirements
- Distributes group resumes/BEO and all other pertinent customer communication to ensure service
- Answers calls, uncovers client needs, and forwards calls to appropriate sales team member
- Maintains and orders office supplies and sales collateral as needed and within budget
- Provides administrative support to the Group Sales Managers
- Verifies and communicates group daily event guarantees
- Checks for incoming leads on the hour and distributes to sales managers per market guidelines (when
- Generates and distributes Banquet Event Orders
- Maintains Banquet Event Orders
- Prepares weekly event packets and distributes to all departments properly to weekly BEO meeting
- Coordinates the BEO meeting with all departments to ensure professional execution of events
- Assists with any event changes and special catering-related requests
- Verifies timely completion of contracts, credit applications, and billing procedures
