Sales Associate/Customer Service Gourmet Vapor $11.00 - $18.00 Hr + Tips!!

Gourmet Vapor is an electronic cigarette retail/online store that offers custom and premium e-liquids to customers. We have a large variety of flavors and hardware available and have always prided ourselves on our top-notch customer service. We are currently seeking 1 new employees for our Ogden, UT location. We are looking for someone with a flexible schedule that will be able to respond to any issues that may arise at the retail store. We offer a pay scale that climbs rapidly, along with bonuses, IRA & PTO. You will be expected to work between 30-40 hours a week and occasionally may need to cover employees shifts. Some holidays will need to be worked, but are typically shorter work days.

The Retail Sales Associate for Gourmet Vapor reports directly to the Manager or Assistant Manager and will have the following responsibilities:
-Complete day to day operations of the store
-Maintain a positive image of the store through cleanliness and presentation
-Be responsible for customer service & sales.
-Be responsible for ensuring till accuracy
-Comply with employee performance through regular training sessions on customer service and sales techniques
-Deposit cash profits into the safe nightly
-Ensure all safety protocols are followed at all times
-Handle and mix flavorings for E-Liquids
-Maintain regular communication with the Manager and or Assistant Manager on the shop operations

Required work experience:

-Must be 21+

-Previous sales experience is required, retail management experience is a plus
-Phone Customer Service is not required but is a plus
-Face to face customer service experience is required
-Team motivational and training skills are a big plus

Skills required to perform the job:
This job is performed within the retail shop and will require you to sit and stand regularly.
-Knowledge of the electronic cigarette (vape) industry is required, including but not limited to: knowledge of e-liquid and it's components, rebuildable atomizers, mechanical mods, regulated mods, sub-ohm and non sub-ohm tanks
-Strong customer service presence
-Knowledge of Microsoft Office (Word and Excel primarily)
-Capable of using a Point of Sale system to complete sales
-Able to count and balance cash register
-Social media proficiency is preferred, but not required

Education:
High School Diploma or GED

Job Type: Part-time

Pay: $11.00 - $18.00 per hour

Expected hours: 8 – 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person