Reports To: Sales Administration and Support Manager
Department: Sales & Marketing
- Process daily product sample requests from internal and external sales teams, and prepare monthly sample reports as needed for customers;
- Process patient scripts for the patient triage program; follow up and coordinate with patients and DME’s as needed;
- Coordinate and collaborate with marketing and sales teams to drive key product and portfolio initiatives;
- Assist in tradeshow preparation by pulling all samples required for each tradeshow and facilitate shipment of tradeshow booth and samples to the venue;
- Gain a thorough understanding of each product category and utilize that knowledge to assist with product requests;
- Become proficient with HRP’s technology platforms (Microsoft Teams, Dynamics CRM, PowerBI, and Sales Team Power apps);
- Actively monitor sample inventory, including marketing materials, to ensure stock levels are sufficient and replenish inventory levels as needed;
- Support HRP’s customer service team with handling inbound phone calls and other customer service-related functions;
- Engage in other relevant projects and tasks as assigned
- High School Diploma preferred with interest in Sales and Marketing field
- Strong team contributor with excellent communication skills and attention to detail
- Ability to lift 50+ lbs
- Customer focused, results driven, action oriented and strong work ethicTitle: Sales & Marketing Support Associate
Reports To: Sales Administration and Support Manager
Department: Sales & MarketingSummary of positionThe Sales & Marketing Support Associate is an entry-level position within the Sales and Marketing department(s) at HR Pharmaceuticals, Inc. (“HRP”). This position is responsible for assisting with various administrative/support tasks related to HRP’s Sales and Marketing efforts. In addition, this position offers an opportunity for a highly motivated individual to develop the necessary skills and experience for a successful transition into future roles within the company.Duties & Responsibilities - Process daily product sample requests from internal and external sales teams, and prepare monthly sample reports as needed for customers;
- Process patient scripts for the patient triage program; follow up and coordinate with patients and DME’s as needed;
- Coordinate and collaborate with marketing and sales teams to drive key product and portfolio initiatives;
- Assist in tradeshow preparation by pulling all samples required for each tradeshow and facilitate shipment of tradeshow booth and samples to the venue;
- Gain a thorough understanding of each product category and utilize that knowledge to assist with product requests;
- Become proficient with HRP’s technology platforms (Microsoft Teams, Dynamics CRM, PowerBI, and Sales Team Power apps);
- Actively monitor sample inventory, including marketing materials, to ensure stock levels are sufficient and replenish inventory levels as needed;
- Support HRP’s customer service team with handling inbound phone calls and other customer service-related functions;
- Engage in other relevant projects and tasks as assigned
- Qualifications
- High School Diploma preferred with interest in Sales and Marketing field
- Strong team contributor with excellent communication skills and attention to detail
- Ability to lift 50+ lbs
- Customer focused, results driven, action oriented and strong work ethic