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Form of workSummary: The primary function of this position is to support two persons in Marketing and TMI Direct to Owner Sales. Marketing support will include promotional activities to TMI Manufacturing Division dealers, customers, and internal personnel. Direct to Owner support will include activities to provide customized storage solutions for clients with casework, countertops, architectural woodwork, loose furniture, and buyout solutions necessary to provide a turn-key project.
Essential Duties
• Receive and process customer requests for product, design, pricing, delivery, and installation
• Travel to meet with customers to determine specific needs and scope of work
• Provide design drawings that satisfy both the customers and vendors requirements
• Secure the purchase order from the customer and coordinate the project and delivery requirements with TMI post order operations personnel
• Organize and manage sales sample inventory
• Maintain customer contacts with past and future customers to determine present needs
• Develop and maintain a national contractor customer communication's database.
• Organize and facilitate virtual and live customer recruitment and training activities.
• Develop and maintain customer sales support information.
• Other duties and tasks as assigned by management.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have a general working knowledge of architectural plans, layout, space planning, and the ability to interpret marketing and sales promotional materials. The individual must be able to present themselves in a professional manner. The requirements listed below are representative of the knowledge, skill, and/or ability required (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
• Education and/or Experience
Business Administration, Construction Management, Interior Design, and Drafting and Estimating Technology; or equivalent construction and manufacturing experience.
• Computer Software Skills
Microsoft Office Suite, AutoCAD or similar design software, Adobe Suite, CorelDRAW, Photo shop, Lightroom, Canva or similar software, Website and Social Media software, Contact Management software, Order Processing, Manufacturing and Project Management software.
• Language Skills
Ability to read and interpret documents such as policy and procedure manuals, research journals, contracts, safety standards and specifications. Ability to write clear reports and correspondence. Ability to speak effectively before groups of customers, staff, and the public.
• Mathematical Skills
Ability to calculate figures and amounts such as price, discounts, commissions, percentages, area, circumference, and volume. Ability to apply concepts of basic math, algebra, and geometry.
• Reasoning Ability
Ability to understand and to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to work with problems involving concrete and abstract variables.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described below are representative of those an employee may encounter while performing the essential duties of this job (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
Standard Office Environment: The noise level in the work environment is usually quiet.
Jobsite Environment: Possible exposure to wet and/or humid conditions; dust; moving mechanical parts; fumes or airborne particles; outside weather conditions; increased noise levels.
Essential Duties
• Receive and process customer requests for product, design, pricing, delivery, and installation
• Travel to meet with customers to determine specific needs and scope of work
• Provide design drawings that satisfy both the customers and vendors requirements
• Secure the purchase order from the customer and coordinate the project and delivery requirements with TMI post order operations personnel
• Organize and manage sales sample inventory
• Maintain customer contacts with past and future customers to determine present needs
• Develop and maintain a national contractor customer communication's database.
• Organize and facilitate virtual and live customer recruitment and training activities.
• Develop and maintain customer sales support information.
• Other duties and tasks as assigned by management.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have a general working knowledge of architectural plans, layout, space planning, and the ability to interpret marketing and sales promotional materials. The individual must be able to present themselves in a professional manner. The requirements listed below are representative of the knowledge, skill, and/or ability required (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
• Education and/or Experience
Business Administration, Construction Management, Interior Design, and Drafting and Estimating Technology; or equivalent construction and manufacturing experience.
• Computer Software Skills
Microsoft Office Suite, AutoCAD or similar design software, Adobe Suite, CorelDRAW, Photo shop, Lightroom, Canva or similar software, Website and Social Media software, Contact Management software, Order Processing, Manufacturing and Project Management software.
• Language Skills
Ability to read and interpret documents such as policy and procedure manuals, research journals, contracts, safety standards and specifications. Ability to write clear reports and correspondence. Ability to speak effectively before groups of customers, staff, and the public.
• Mathematical Skills
Ability to calculate figures and amounts such as price, discounts, commissions, percentages, area, circumference, and volume. Ability to apply concepts of basic math, algebra, and geometry.
• Reasoning Ability
Ability to understand and to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to work with problems involving concrete and abstract variables.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties of this job (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described below are representative of those an employee may encounter while performing the essential duties of this job (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.):
Standard Office Environment: The noise level in the work environment is usually quiet.
Jobsite Environment: Possible exposure to wet and/or humid conditions; dust; moving mechanical parts; fumes or airborne particles; outside weather conditions; increased noise levels.
