What you get to do:
You can’t put a price on happiness. But you can help people bring home a wonderful reminder of one of the best times of their lives. As a Sales Ambassador, you’ll deliver exceptional guest service while providing guests with product information and upselling when appropriate. Your “bottom line” will be to ensure guests have a shopping experience that meets and exceeds their expectations. You will:
Enthusiastically greet and interact with all guests
Answer questions and resolve guest issues
Assist guests with accurate product information
Communicate professionally and effectively with Ambassadors, Vendors and our Guests
Focus on up-selling and increasing sales while meeting guests’ needs
Operate cash register, and accurately process cash and credit transactions
Minimize losses due to damage or theft
Perform stock duties and maintain merchandise counters and displays
Keep all assigned areas clean
Practice safe work habits including the use of ladders and proper lifting techniques
What it takes to succeed:
A passion for customer service
Excellent multi-tasking and time management skills
Outstanding communication abilities
Ability to accurately handle cash, and learn and use the point of sale system
Active listener with the ability to anticipate guests’ needs
Ability to promote and ensure a safe and secure environment
Flexibility to perform varied duties
What else is important:
At least 15 years old
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties; including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement
Consistently practice safe work habits and reporting unsafe situations
Ability to successfully complete all legal, company and department training requirements within established timelines
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