Sales Account Manager (G3)

To qualify for this position, candidates must meet or exceed the following minimum qualifications:

1. Bachelor's degree in business administration, marketing, or a related field (Required)

2. Minimum of five to ten (5-10) years of  Account Management / Project Management experience (Required)

3. Knowledge of food and dietary / nutritional supplement industry in a manufacturing environment (Required)

4. Prior supervisory or management experience (Preferred)

5. Bilingual in Korean/English with the ability to speak, read, and write (Preferred)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain relationships with customers, focusing on both the main contact as well as other related staff.
• Coordinate “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met.
• Lead and facilitate or assist in the resolution of customer problems or concerns.
• Proactively identify and pursue opportunities to present new product ideas with existing customers.
• Communicate regularly with all departments to ensure client needs and expectations are consistently met or exceeded.
• Manage service delivery to specified scope of work.
• Maintain satisfactory Accounts Receivable levels.
• Manage sales forecast by customer and work on annual business plan.
• Continuously search for new potential customers for continuous revenue growth through personal network, referral, trade show etc..
• Clearly understand the NPD (New Product Development) process and resolve issues working with R&D, purchasing, quality and production.
• Clearly understand Profit and Loss and manufacturing cost structures and be able to offer most optimal quotes to customer, profitable to company while competitive to customer.

MINIMUM KNOWLEDGE, SKILLS, & ABILITY REQUIREMENTS:

• Knowledge of dietary/nutritional industry in a manufacturing environment preferred.
• Excellent customer service skills.
• Experience with MS Office Suite.
• SAP experience preferred.
• Must possess strong organizational and communication skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Able to use logic and reasoning to identify solutions to problems.
• Takes initiative and seeks additional training or direction as needed.
• Must be willing to abide by Cosmax NBT USA’s policies and procedures, including those that are safety-related.
• Self-motivated individual willing to work hard, able to work in a group and alone, and be quality conscious.
• Demonstrates a professional, team-first attitude toward work and co-workers.
• Must be proficient in reading, writing, and speaking of English.
• Perform other duties as assigned.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in business, marketing, or a related field (Required).
• Minimum of five to ten (5-10) years or more of Account Management/Project \Management experience (Required).
• Knowledge of foods and dietary/nutritional industry in a manufacturing environment (Required).
• Excellent customer service skills.
• Experience with MS Office Suite.
• SAP experience (Preferred).
• Must possess strong organizational and communication skills.
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Able to use logic and reasoning to identify solutions to problems.
• Takes initiative and seeks additional training or direction as needed.
• Must be willing to abide by Cosmax NBT USA’s policies and procedures, including those that are safety-related.
• Self-motivated individual willing to work hard, able to work in a group and alone, and be quality conscious.
• Demonstrates a professional, team-first attitude toward work and co-workers.
• Manual dexterity sufficient to operate a wide variety of equipment.
• Must be proficient in reading, writing, and speaking of English.

WORK ENVIRONMENT:

Manufacturing work environment.  Constant physical activities are required for this position. Able to tolerate working environment with inside hot and cold temperatures.

PHYSICAL DEMANDS:

Activities include ability to reach overhead, squat, and bend at the waist; the ability to lift up to 50 pounds or more; the ability to climb up and down stairs throughout a shift; tolerance of standing posture continuously during a shift; intense walking is involved. Dexterity for manipulating work materials; repetitive motion; proficiency in reading, writing, and speaking English. Ability to respond to safety signals, such as those generated by forklifts.  

TRAVEL:

Limited. Ability to travel domestically and internationally based on customer meetings when needed.

Cosmax NBT USA is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, protected veteran status, or disability.

Equal Opportunity Employer M/F/Disability/Veteran

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