job description
What This Position is All AboutUnder the direction of the Stylist Manager or Fifth Avenue Club Director, the Fifth Avenue Club Consultant is responsible for driving their individual Personal Shopping business through providing outstanding service to the client in an exclusive space, establishing new Saks Fifth Avenue accounts, and building overall Club sales volume. The Consultant will demonstrate consistent adherence to company standards and procedures.
Who You Are:
- You gain trust quickly, are direct and diplomatic, have a good sense of timing, are a good listener and can get cooperation with little disruption
- An out of the box thinker who generates a variety of approaches to problem solving including new and novel ideas
- You act with customers in mind, and have great networking and relationship skills
- You put needs of internal and external customers first, and seek customer information when improving products and services
- Bachelor's Degree (preferred)
- Minimum of 3 years of retail experience in a customer-focused luxury sales environment
- Experience working with sales quotas and comfort with meeting sales targets
- Social media and technology-savvy
- Maintain a consistent high level of customer service by creating and developing excellent client relationships.
- Initiate and utilize Club events in order to recruit new members, increase sales, and develop existing members.
- Proactively generate and share ideas with Club Directors on ways to develop your individual business opportunities and maximize sales to achieve or exceed goals.
- Utilize Saks Fifth Avenue's online clientele resource tools to record and maintain client information and preferences to drive your business.
- Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees (including medical, vision and dental).
- An amazing employee discount!