We are seeking a Room Attendant to join our Housekeeping team, one who is committed to providing clean, safe and well-maintained guest rooms for all guests of the hotel. Experience within cleaning a plus but not necessary - we are more than happy to train you!
Job Essentials:
- Thoroughly clean guest rooms as assigned, including, but not limited to making beds, cleaning bathrooms, dusting and vacuuming to Hampton and Hilton brand standards.
- Dispose of trash and recyclables.
- Perform deep cleaning tasks, as needed.
- Gather supplies/equipment/amenities as needed daily.
- Respond to guest requests in a timely, friendly and efficient manner. Get assistance to help guests when needed.
- Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
- Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
- Perform any other job related duties as assigned.
Other Responsibilities:
- Ability to work in a fast-pace, high-energy and demanding work environment.
- Strong attention to detail.
- Ability to establish and maintain effective working relationships with associates and guests.
- Able to understand and follow all safety related procedures while performing all tasks.
- Regular attendance in conformance with the standards is essential to the successful performance of this position.
- Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Physical Demands:
- While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds.
Experience:
- Previous experience housekeeping is strongly preferred.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person