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SalaryOptum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.
As a team member of our Optum At Home product, together with an interdisciplinary care team we help patients navigate the health care system, and connect them to key support services. This preventive care can help patients stay well at home.
We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.
If you are located in Greensboro, NC, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges. This position is field-based position. You will have to travel to Greensboro, NC up to 50% of the time.
Primary Responsibilities:
- Set team direction, resolve problems, and provide guidance to members of own team
- Lead, supervise, and develop members of the DSNP clinical team
- Oversee work activities of other supervisors and staff
- Adapt departmental plans and priorities to address business and operational challenges
- Influence and/or provide input to forecasting and planning activities
- Ensures team meets established performance metrics and performance guarantees
- Ensure effective orientation and development for Clinical Staff
- Utilize Complex Population Management performance tools that hold the clinical team accountable for market metrics and performance standards
- Promote individual development by providing learning and growth opportunities to clinical staff.
- Communicate needs and issues addressed by clinical staff to local market and corporate leadership as appropriate
- Participate in site specific strategic planning activities
- Develop solutions to problems or barriers by partnering with key stakeholders
- Provide clinical operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating)
- Serve as a role model to internal and external partners.
- Oversee implementation and adoption of clinical and quality initiatives.
- Use knowledge of the business and financial goals to determine and communicate clinical priorities
- Partner with staff to achieve business goals.
- Monitor and hold clinical team accountable for Model of Care documentation.
- Actively engage, coach and drive clinical staff in implementing activities to grow new membership
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current unrestricted RN license in NC
- 3+ years of related management experience with focus on managing and developing a clinical team, preferably in a home care and/or geriatric care setting
- Proven experience in developing and sustaining internal and external client relationships with healthcare professionals
- Proficient computer skills including the ability to document medical information with written and electronic medical records
- Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
Preferred Qualifications:
- Proven solid business acumen including analysis and business planning experience
- Knowledge of Medicare Dual (DSNP) and Medicaid environment
- Proven excellent communication skills and demonstrated ability to foster a culture of clinical excellence and build collaborative relationships
- Proven solid organizational skills and multitasking abilities will be keys to success
- Proven solid clinical critical thinking skills
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age,locationand income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalizedgroupsand those with lower incomes. We are committed to mitigating our impact on the environment and enabling and deliveringequitablecare that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidatesare required topass a drug test before beginning employment.
