RN Clinical Field Staff Liaison

Agency:
Beaumont Home Health and Hospice
Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers. Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.
Schedule: Mon - Fri; 8 am to 5 pm
HOW YOU'LL MAKE A DIFFERENCE:
As a RN Clinical Field Staff Liaison (CFSL), the work you do every day makes a difference in the lives of our patients by ensuring quality and safe delivery of home health services.
WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.
HOW YOU'LL WORK:
You'll provide support and act as a resource to clinicians in the field. You will assist in monitoring compliance quality and safe delivery of services by following a clinical process set by clinical management.
MAJOR AREAS OF RESPONSIBILITY:

• Operations: Serve as a resource for Field Staff, referral sources, physicians, patients and their families pertaining to clinical issues and/or concerns. Facilitate calls to and from Field staff; uses resources to resolve issues and reports anything of concern to manager. Monitor Home Health Aide supervisory visits.
• Patient Care: Work in the field with staff and patients as needed.
• Customer Service: Maintain positive working relationships with referral sources including physicians, hospitals, skilled facilities, assisted livings and families.
• Minimize Patient Risk: Ensure Start of Care compliance and quality and safe delivery of home health services. Focus on Outcome Monitors as assigned. Implement quality improvement programs in the field.
• Policies: Review clinical documentation and maintain current knowledge of all Medicare/ Federal/ Insurance / Company and Hospital guidelines, policies and protocol.
• Teamwork: Assist with monthly Case Manager, Nurse and Therapy meetings. Participate in all on-call requirements, and patient staffing as needed.

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude.
• Patience is a virtue when working with patients, families, physicians, and coworkers.
• Attention to detail is critical, as is being observant and following directions.
• Critical thinker and the ability to problem solve clinical needs.

REQUIREMENTS:
Minimum one-year home health experience is preferred

• Current RN license in the state of employment
• Minimum of Three (3) years of experience as an RN in an acute care setting
• Participates in on-call, evening/weekend shifts and provides patient care, per agency needs
• Valid driver's license and auto insurance in your name as a driver
• Capable of all physical demands

We are proud to be part of the Alternate Solutions Health Network family.
City: Troy, MI
We'll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.