Director Of Clinical Liaison Program

The Director of Clinical Liaison Program is charged with the responsibility of leading a team of hospital liaisons who screen potential and existing residents in hospitals, LTACs and any other appropriate medical facility to generate patient admissions and grow hospital accounts.

Join us with an attractive benefits offering:

• Competitive pay
• Medical, dental, and vision insurance
• 401K with matching funds
• Life Insurance
• Employee discounts
• Tuition Reimbursement
• Student Loan Reimbursement

Responsibilities:

To perform this job successfully, an individual must be able to perform each key function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

• Create and develop a team to act as liaisons between the facilities and the outside community to safely admit patients.
• Ensure the liaisons have the ability to review residents for admission to the facilities, identify needs and communicate appropriately to the facility teams
• Confirm the liaisons have the capabilities to assess clinical needs of potential/existing residents, and ability to creatively work with facilities to remove barriers to admission.
• Continually asses liaisons performance within accounts and compatibility with the market
• Ability to identify new opportunities in existing and potentially new markets.
• Ensure appropriate coverage of accounts as needed. Track Liaison PTO and shift liaisons as needed to guarantee continual census growth.
• Schedule regular meetings to disseminate information and educate liaison team
• Confirm liaisons are maintaining positive relationships with discharge planners, social workers, hospitals, LTACs, physicians, other nursing facilities and health care agencies to ensure safe transfers of patients.
• Exhibits courtesy, compassion and respect to patients, families, visitors, physicians, administrators and coworkers.
• Attends and participates in departmental/facility meetings, as required.
• Partner with the regional team to remove barriers and safely admit patients
• Prepare and present weekly/monthly reports.

Requirements:

• At least three (3) years’ experience in Healthcare Sales/Marketing/Insurance or commensurate education preferred.
• Experience in Managed Care/Insurance preferred.
• Familiar with Medical Terminology.
• Licensed Practical Nurse; Registered Nurse preferred

Ciena Healthcare

We are a provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way.