Your job is more than a job.
The RN Care Manager facilitates and coordinates the patient's treatment plan of care to assure quality through the continuum of care. Collaborates with the interdisciplinary team to implement the plan of care and transition strategies, ensuring the achievement of desirable patient outcomes, appropriate length of stay, efficient utilization of resources, increased patient and family involvement, and patient/family/staff education.
Your Everyday
Develops individualized care plans, including prioritized goals, that consider the patient’s and caregivers’ goals, preferences and desired level of involvement in the care management plan.
- Makes outbound calls to assess patient’s current health status.
- Identifies gaps or barriers in treatment plans
- Coordinates care for members and makes referrals to outside sources.
- Ensures members discharging from hospital or emergency department receive the necessary services and resources, including medication reconciliation.
- Triages symptom-based calls per approved protocols for a wide range of patients.
- Enrolls patients and manages alerts for various home monitoring programs.
- Provides approved general health information and guidance to public caller from approved sources by assessing needs of the caller.
- Documents all workflows in EPIC system for purposes of tracking and quality assessment.
- Provides patient education to assist with self-management of wellness and disease.
- Educates members on chronic and acute disease processes.
- Forms partnerships with providers to achieve quality and cost management objectives.
- Tracks and monitors enrolled members throughout the continuum of care.
- Interacts with LCMC Healthcare Partners leadership and/or physician group partners to discuss clinical questions and concerns regarding specific cases.
- Participates in case conferences with the interdisciplinary team to strategize and develop member specific care plans.
The Must-Haves
Minimum:
EXPERIENCE QUALIFICATIONS
2 years of professional nursing or care management experience.
LICENSES AND CERTIFICATIONS
Valid license or temporary permit to practice professional nursing in Louisiana.
SKILLS AND ABILITIES
Ability to work successfully in a stressful environment, relate well to all individuals, and maintain expanding knowledge and use of clinic and hospital information systems and population health/call center platforms.
Must have strong clinical judgement and a broad knowledge base across a wide spectrum of medical conditions.
Must be proficient with Windows-style applications and keyboard.
Must have excellent organizational and time management skills.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
WORK SHIFT:
Days (United States of America)
LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
About University Medical Center
University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras
- Deliver healthcare with heart.
- Give people a reason to smile.
- Put a little love in your work.
- Be honest and real, but with compassion.
- Bring some lagniappe into everything you do.
- Forget one-size-fits-all, think one-of-a-kind care.
- See opportunities, not problems – it’s all about perspective.
- Cheerlead ideas, differences, and each other.
- Love what makes you, you - because we do
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
Job Type: Full-time
Pay: $62,400.00 - $91,500.00 per year
Benefits:
- 403(b)
- 403(b) matching
- Continuing education credits
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
Ability to Relocate:
- New Orleans, LA 70112: Relocate before starting work (Required)
Work Location: In person