AddressThe Certified Risk Manager assists in leading implementation of the corporate risk management plan. This position investigates safety events to identify and address patterns of organizational risks with the overall goal of reducing harm. This position is responsible for assisting with the implementation and sustainment of patient safety culture and improvement initiatives throughout Baptist Health Care Corporation. This position is responsible for identifying potential medical malpractice claims and collaborating with the claims department in the handling of claims. This role effectively identifies cases and situations with high likelihood of litigation and manages them timely to claims department, legal and applicable leaders.
Responsibilities
- Conducts and facilitates risk assessments, root cause analyses, common cause analyses, and failure modes and effects analyses to help improve the delivery of safe quality healthcare.
- Assists with the implementation and sustainment of clinical safety initiatives
- Develops a consultant relationship with assigned clinics / units / departments and entities to build and sustain a patient /customer-focused culture. Partners effectively with Clinical Excellence department-shares patterns of risk concerns addressed by Clinical Excellence process improvement team.
- Identifies, plans, and executes activities to promote risk and quality initiatives that ensure safety, risk mitigation, and performance improvement initiatives, and compliance with regulatory standards, and policies and procedures.
- Identifies cases appropriate for nursing and/or physician peer review and refers them on to the appropriate peer review body in a timely fashion.
- Educates workforce members in high reliability, patient safety and healthcare risk management concepts.
- Responds effectively to AHCA, CMS and DOH investigations and surveys. Identifies and submits reportable adverse events per statutory and regulatory requirements.
- Promotes a culture of safety by educating workforce members in high reliability, patient safety and healthcare risk management concepts.
- Shares significant safety pattern concerns with the clinical excellence department related to opportunities identified through patient record reviews and aggregate reports.
Qualifications
Minimum Education
- Bachelor's Degree Legal, Five years of related experience maybe considered in lieu of degree, Health Care or Master's Degree Preferred.
Minimum Work Experience
- 3 years clinical experience and/or risk, patient safety, or legal experience Required.
- 1-3 years healthcare leadership experience Preferred.
Licenses and Certifications
- Certified Professional in Healthcare Risk Management (CPHRM) within 3 Years Required.
Required Skills, Knowledge and Abilities
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Evidence of good written, verbal, problem solving and presentational skills.
- Professional appearance and demeanor.
- Ability to guide others in decision making process.
- Excellent customer service recovery skills.
- Good conflict resolution skills.
- Sound clinical knowledge, critical thinking skills, and ability to communicate effectively with patients, families, staff, leaders, and physicians.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
