Address
Form of workAbout the Role
The Auditor position is responsible for investigating safety reports and categorizing these reports as per the Uber standard. By evaluating customer support contacts to ensure the safety support offered provides correct resolution by investigators, the proper mechanics are followed, and the strengths and weaknesses of individual performers.
The ideal candidate is a methodical but creative thinker who has a passion for investigation and process improvement. The team member must thrive in the type of environment that is ambiguous, fast-paced, and where the only consistent thing is change. Many of the challenges we face have no textbook solution, so the ability to invent is critical.
What You'll Do
- Perform targeted reviews to ensure compliance by examining safety reports
- Review and provide recommendations for taxonomy improvements with a regional focus
- Develop case details, analyze evidence, and present recommendations for internal actions to key stakeholders
- Conduct high-priority investigations requiring subject matter expertise
- Appraises adequacy of internal control systems by completing audit questionnaires
- Contributes to team effort by accomplishing related results as needed
- Maintain focus on data integrity and producing work of the highest quality
Basic Qualifications
- Fluent in English both reading and writing
- Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability
- Exceptional written and verbal communication skills
- Exceptional reading and interpretation ability, attention to detail
Preferred Qualifications
- Resistance to stress and pressure of working with high-severity cases
- Passion for driving quality and process improvement. Confident in presenting feedback and findings to stakeholders
- Proficiency in productivity tools (email, calendar), Google Suite, or Microsoft Suite (Excel, PowerPoint)
- Strong teamwork skills towards a shared sense of purpose
- IRT Experience - (Internal Only)
For Chicago, IL-based roles: The base hourly rate amount for this role is USD$22.00 per hour.
You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
The Auditor position is responsible for investigating safety reports and categorizing these reports as per the Uber standard. By evaluating customer support contacts to ensure the safety support offered provides correct resolution by investigators, the proper mechanics are followed, and the strengths and weaknesses of individual performers.
The ideal candidate is a methodical but creative thinker who has a passion for investigation and process improvement. The team member must thrive in the type of environment that is ambiguous, fast-paced, and where the only consistent thing is change. Many of the challenges we face have no textbook solution, so the ability to invent is critical.
What You'll Do
- Perform targeted reviews to ensure compliance by examining safety reports
- Review and provide recommendations for taxonomy improvements with a regional focus
- Develop case details, analyze evidence, and present recommendations for internal actions to key stakeholders
- Conduct high-priority investigations requiring subject matter expertise
- Appraises adequacy of internal control systems by completing audit questionnaires
- Contributes to team effort by accomplishing related results as needed
- Maintain focus on data integrity and producing work of the highest quality
Basic Qualifications
- Fluent in English both reading and writing
- Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability
- Exceptional written and verbal communication skills
- Exceptional reading and interpretation ability, attention to detail
Preferred Qualifications
- Resistance to stress and pressure of working with high-severity cases
- Passion for driving quality and process improvement. Confident in presenting feedback and findings to stakeholders
- Proficiency in productivity tools (email, calendar), Google Suite, or Microsoft Suite (Excel, PowerPoint)
- Strong teamwork skills towards a shared sense of purpose
- IRT Experience - (Internal Only)
For Chicago, IL-based roles: The base hourly rate amount for this role is USD$22.00 per hour.
You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
