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Form of work The Revenue Specialist I2C (Accounts Receivable) is responsible for accurately processing trade claims, resolving invoice deductions, and collecting invalid deductions for assigned customers. This position will be based in our Broomfield, CO location and is a dynamic role where you can leverage your customer service skill set and intellectual curiosity to help a growing business. The role is based in Broomfield, CO.
Focused effort to resolve customer issues using collection and deduction resolution techniques to improve free cash flow and working capital
Convert non-EDI invoice customers to e-mail and check paying customer to EFT
Validate accuracy of trade deductions to approved plans and deals
Accurately process transactions though SAP, HighRadius and other financial systems
Analyze deductions/short payments received from our customers, validating these claims. This will include locating/retrieving backup, interpreting said backup. Properly identifying type of deduction and working with Sales and Supply Chain team to deem such deductions are valid or not.
For deductions deemed invalid, create disputes with customers either in portal or via email.
Establish positive cross-functional relationships to respond to the needs of the business and the customer. Work collaboratively with Sales, Customer Solutions and Supply Chain to identify and resolve issues related to deductions.
Get involved when process improvement opportunities arise
Ensure internal control and financial integrity over the revenue management process
Ensure that transactions in the revenue process are recorded consistent with internal policies & accounting rules
About you:
You have a bachelor's degree OR related work experience
You possess Microsoft Excel skills proficiency with pivot tables, formulas, vlookups (required)
You have strong communication and customer service skills
You possess the ability to multi-task in a fast-paced environment (required)
You have accounts receivable and collections experience
You possess strong analytical and organizational skills
You possess the skills to work well collaboratively with others as a team player (required)
SAP and HighRadius experience (preferred)
