Revenue Operations Manager | 2024-063

Salary: $95,000 - $135,000 base + variable

About StarRez

StarRez, Inc. is the leading student housing and property management platform in the world.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions and RMS, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive! 

StarRez is a portfolio company of Vista Equity Partners, one of the largest and most respected private equity firms in the world. 

The Role

The RevOps Manager will work with a GTM leadership team dedicated to ensuring StarRez’s revenue strategy is well-informed and analytically supported. The RevOps Analyst will have a “seat at the table” in strategic revenue planning, supporting the development and execution of go-to-market plans, sales incentives, account scoring frameworks, TAM sizing/expansion, systems architecture, and many other key initiatives.

We are seeking a proficient data analyst with years of experience analyzing and assessing strategic alternatives via excel modeling, leveraging Salesforce data and reporting to inform GTM efficacy, and supporting revenue teams in a fast-paced and data-driven environment.

If you enjoy working in a purpose-driven organization and thrive in an environment where you need to find creative solutions to challenging problems in a fast-moving context, you will likely do well in this role. This also means you are effective at managing multiple tasks of varying complexities and are driven by continuous learning and growth.

Role Specifics

• Work Location: Remote, US
• Travel: Up to 30%. This is an estimate which may vary and could fluctuate up or down based on business need. 
• Reporting Structure: Reports to VP Revenue Operations & Strategy
  

What You Will Own

Strategic Initiatives

• Review and make recommendations for improvements to account scoring algorithm and methodology as part of our Customer and Prospect Database program (CAPDB)
• Support annual GTM Planning process including analyses of segmented historical performance, quota planning, and channel contribution models.
• Build analytical models that support key strategic decision-making.
• Improve the quality and frequency of customer whitespace analysis.
• Support implementation and world-class execution of StarRez Value Selling Methodology and Value Selling best practices across the full GTM team
• Lead projects from end-to-end, including project management, research, analysis and recommendations.

 

Goal Setting and Performance Reporting

• Drive operational reporting for the Revenue organization, identifying material changes and supporting each with well-informed, thoughtful commentary
• Partner with GTM leadership to define, develop, support and measure execution of GTM strategy.
• Be the go-to resource for ad-hoc analyses of Sales and Marketing performance across all platforms (predominantly Salesforce and Excel)
• Build scorecards and reports which assess seller efficacy, pipeline health, conversion rates, and other KPIs.

 

Seamless Execution of GTM Strategy

• Support the equitable distribution of accounts and market opportunity across sellers in all global regions through territory planning.
• Administer, validate, and support the design of sales incentive plans across the full revenue team.
• Develop and improve internal processes around account/contact database management, and data hygiene across the Revenue tech stack.
• Establish strong working relationships with Sales, Marketing, Customer Success and Finance leadership to improve overall operations and go-to-market efficacy.
• Streamline the integration of high-quality, third-party datasets in go-to-market motions.
• Proactively identify and prioritize opportunities for sales process improvement.
• Partner with sales management to inspect sales process quality.
• Assist sales management in understanding process bottlenecks and inconsistencies.
• Promote a culture of continuous learning and improvement.

Application Deadline:  This role will accept applications until February 19th, unless otherwise posted.

Required Qualifications

• 3+ years of highly analytical experience in Sales/Revenue Ops, Consulting, FP&A or similar roles
• Experience with Salesforce reporting tools and sales process management.
• Experience with building reporting and executive presentations for SaaS and growth-stage companies.
• Advanced proficiency with Excel or Google Sheets
  

Preferred Qualifications

• Experience with SQL, ETL, or other Data Analytics experience.
• Strong investigative and problem-solving skills
• Data-driven and detail-oriented mindset
• Passionate about data management and the importance of data integrity
• Strong cross-functional collaborator, able to build relationships with executive stakeholders.
• Demonstrated ability to effectively manage projects in an organized and thoughtful manner.
• Self-starter with strong sense of ownership and ability to work autonomously.
• Motivated to work in a fast-paced, performance and results-oriented team environment.
  

Reasons to join our Team:

• A well-established, high-performance company that has been in business for over 30+ years
• Full benefits including health care, paid time off, life insurance, and 401k plan with company match.
• A supportive team environment with emphasis on learning and development opportunities
• Our Promise: You will learn, grow, and be appreciated for your impact and contributions.
• Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

remote work