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SalaryAbout the team & opportunity
What makes working on Calendly's Revenue Operations team exciting?
As a vital part of our growth engine, the Revenue Operations team is the driving force behind optimizing sales processes and ensuring seamless coordination among cross-functional teams. Joining this team means contributing to Calendly's expansion and playing a crucial role in the evolution of our revenue-related operations. As a Deal Operations Analyst, you'll be at the forefront of empowering sales and customer success teams, streamlining deal processes, and fostering collaboration with various departments, fueling Calendly's continued success in the market.
A day in the life of a Revenue Operations Coordinator at Calendly
As a Revenue Operations Coordinator at Calendly, your primary focus is on providing essential support for the smooth functioning of sales and customer success processes. You'll be an integral part of the team, assisting in deal-related tasks and ensuring efficient collaboration between various internal stakeholders.
On a typical day, you will be working on:
- Providing essential support to the sales and customer success teams, assisting in various administrative tasks such as document preparation, data management, and order processing.
- Collaborating closely with Sales and Customer Success teams to facilitate the creation of quotes, order forms, and other relevant documents, ensuring accuracy and timeliness.
- Navigating deals through the sales cycle and internal approval process, collaborating cross-functionally to ensure timely approvals.
- Supporting the management of opportunities and agreements in Salesforce, conducting audits, and ensuring alignment with signed contracts.
- Maintain detailed documentation on Deal and Sales Operations procedures.
- Managing overall data quality and ongoing processes to support data hygiene.
- Collaborating with Revenue Operations to drive process improvements and system upgrades.
- Monitoring and responding to the Sales and CS support queue in Salesforce and the Revenue Operations Slack channel, consistently meeting SLAs.
What do we need from you?
- 2+ years of proven experience in deal desk operations, sales operations, order operations or Revenue Operations within a SaaS company.
- Experience with leading sales tools such as SFDC, Docusign, and Conga.
- Familiarity with Confluence, Jira, and Case Management for documentation and work planning.
- Demonstrated ability to collaborate with GTM teams and other cross-functional departments, especially sales, legal, deal desk and finance.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
- A collaborative spirit and strong teamwork skills, excelling at timely and transparent communication
- A keen interest in sales and customer success operations, with a willingness to learn and contribute to process improvement initiatives.
What's in it for you?
Ready to make a serious impact? Millions of people already rely on Calendly's products, and we're still in the midst of our growth curve — it's a phenomenal time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional career.
Our Hiring Process:
Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.
- Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a great time to ask any initial questions you have about the company or the role.
- Next, we'll put you in direct contact with your potential manager. You'll get a chance to learn even more about life at Calendly, the responsibilities within your role, and the qualities needed to succeed here.
- Next, you'll meet with your potential team members.
- Then in parallel to meeting your potential teammates, you will perform an interview exercise, where you can highlight your skills.
- Finally, we connect with those you've worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.
We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at recruiting@calendly.com .
Calendly is registered as an employer in many, but not all, states. If you are located in California, Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. you will not be eligible for employment. Note that all individual roles will specify location eligibility.
All candidates can find our Candidate Privacy Statement here
Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection
Compensation is based on a variety of factors including but not limited to location, experience, and job-related skills. In addition, Calendly offers a wide range of best in class total rewards. This includes comprehensive employee benefits like healthcare, dental, vision, parental leave, 401(k) match, paid time off, and much more. At Calendly we believe exceptional performance deserves exceptional rewards! During the hiring process, we are committed to sharing details about the compensation range for the position, enabling you to make an informed decision.
Please note that the compensation details listed in role postings reflect the base salary only, and do not include bonus/commission, equity, or benefits.
